Customer Service Representative Jobs in Manitoba

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-9 of 9 Jobs

Customer Service Representative - Auto Body (Selkirk)

  • The Boyd Group
  • Selkirk, MB
  • 7 days ago
  • Selkirk, MB
  • 7 days ago

Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails....

In Person

Customer Service Assistant (Casual)

  • Fccfac
  • Portage La Prairie, MB
  • 8 days ago
  • Portage La Prairie, MB
  • 8 days ago

Closing Date (MM/DD/YYYY): 06/09/2026 Worker Type: Casual Language(s) Required: English Term Duration (in months): Why FCC? At FCC, were proud to be 100% invested in Canadian agriculture and food....

Hybrid

Transit Customer Service Operator

  • City of Brandon
  • Brandon, MB
  • 12 days ago
  • Brandon, MB
  • 12 days ago

Bus Driver Transportation Services * More than one (1) position may be filled * Please apply with a cover letter and resume online. Position Conditions: This full-time, permanent position of 40...

In Person

Part Time Customer Service

  • David's Bridal
  • Winnipeg, MB
  • 12 days ago
  • Winnipeg, MB
  • 12 days ago

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent...

In Person Part Time

Operations Customer Service Representative-2

  • Intelcom
  • Brandon, MB
  • 19 days ago
  • Brandon, MB
  • 19 days ago

Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canadas leader in last-mile logistics. Our vision is clear: to deliver...

In Person

Customer Service Representative - ACX Waverley

  • AutoCanada
  • Winnipeg, MB
  • 30+ days ago
  • Winnipeg, MB
  • 30+ days ago

Position: Customer Service Representative Dealership: ACX Waverley Location: Winnipeg, MB Classification: Full Time, Immediate Hire ACX Waverley is proud to be a part of the AutoCanada dealership network...

In Person

Bilingual Customer Service Representative

  • Randstad
  • Winnipeg, MB
  • 30+ days ago
  • Winnipeg, MB
  • 30+ days ago

We're looking for a Bilingual Customer Service Representatives that want to grow and evolve within a company and have a long term career!...

In Person

Customer Service Representative

  • Randstad
  • Winnipeg, MB
  • 30+ days ago
  • Winnipeg, MB
  • 30+ days ago

We're currently looking for Customer Service Representatives that want to grow and evolve within a company....

In Person

Customer Service Representative - Auto Body (Brandon)

  • The Boyd Group
  • Brandon, MB
  • 45+ days ago
  • Brandon, MB
  • 45+ days ago

Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails....

In Person

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Manitoba

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Manitoba offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Manitoba
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »