Customer Service Representative Jobs in Coeur D Alene, ID
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our...
Join Our Team as a Guest Support Representative at Meine Insurance Agency! Are you a people person with a passion for delivering exceptional service? Do you thrive in a fast-paced environment...
- Liberty Lake, WA (18 miles from Coeur D Alene, ID)
- 1 day ago
- Liberty Lake, WA (18 miles from Coeur D Alene, ID)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Spokane Valley, WA (21 miles from Coeur D Alene, ID)
- 1 day ago
- Spokane Valley, WA (21 miles from Coeur D Alene, ID)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Spokane Valley, WA (21 miles from Coeur D Alene, ID)
- 2 days ago
- Spokane Valley, WA (21 miles from Coeur D Alene, ID)
- 2 days ago
The best Customer Service Representatives take pride in a job well done and see a task through to the finish. Compassion, empathy and composure under pressure....
Customer Service Representative- Business Insurance
- Spokane Valley, WA (21 miles from Coeur D Alene, ID)
- 2 days ago
- Spokane Valley, WA (21 miles from Coeur D Alene, ID)
- 2 days ago
Who Are We? Taking care of our customers, our communities and each other. Thats the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property...
Retail Customer Service Cashier
- Post Falls, ID (14 miles from Coeur D Alene, ID)
- 5 days ago
- Post Falls, ID (14 miles from Coeur D Alene, ID)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
- Veradale, WA (23 miles from Coeur D Alene, ID)
- 6 days ago
- Veradale, WA (23 miles from Coeur D Alene, ID)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Spokane Valley, WA (21 miles from Coeur D Alene, ID)
- 6 days ago
- Spokane Valley, WA (21 miles from Coeur D Alene, ID)
- 6 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Pharmacy Customer Service Associate
- Liberty Lake, WA (18 miles from Coeur D Alene, ID)
- 7 days ago
- Liberty Lake, WA (18 miles from Coeur D Alene, ID)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Athol, ID (23 miles from Coeur D Alene, ID)
- 7 days ago
- Athol, ID (23 miles from Coeur D Alene, ID)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Post Falls, ID (14 miles from Coeur D Alene, ID)
- 7 days ago
- Post Falls, ID (14 miles from Coeur D Alene, ID)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Rathdrum, ID (18 miles from Coeur D Alene, ID)
- 7 days ago
- Rathdrum, ID (18 miles from Coeur D Alene, ID)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Coeur D Alene, ID
Moving to Coeur D Alene, ID? Find some basic demographic data about Coeur D Alene, ID below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Coeur D Alene, ID
Highest Education Level
Customer Service Representatives in Coeur D Alene, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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