Customer Service Representative Jobs in Mcdonough, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service & Retail Front Desk Associate - Store #86 - 7357 Hwy 85
- Riverdale, GA (21 miles from Mcdonough, GA)
- 19 hours ago
- Riverdale, GA (21 miles from Mcdonough, GA)
- 19 hours ago
Prior phone or call center experience is a plus! *or more in markets with a higher cost of living #LI-DNI #DBHVOL...
Duties & Responsibilities:We are looking for Customer Service Representatives with pep, personality and people skills....
Customer Service Representative (Loan Consultant II)
- Stonecrest, GA (13 miles from Mcdonough, GA)
- 2 days ago
- Stonecrest, GA (13 miles from Mcdonough, GA)
- 2 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service-- INTL India We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity...
Customer Service Representative-12hr Rotating Shifts
- Forest Park, GA (20 miles from Mcdonough, GA)
- 3 days ago
- Forest Park, GA (20 miles from Mcdonough, GA)
- 3 days ago
The customer service representatives are scheduled for 12 hours to coincide with the crews (ABCD); flexibility required for off-shifts and weekends. Schedule may change based on business needs....
Pharmacy Customer Service Associate
- Griffin, GA (19 miles from Mcdonough, GA)
- 3 days ago
- Griffin, GA (19 miles from Mcdonough, GA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Riverdale, GA (21 miles from Mcdonough, GA)
- 3 days ago
- Riverdale, GA (21 miles from Mcdonough, GA)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Representative (Loan Consultant II)
- Stonecrest, GA (13 miles from Mcdonough, GA)
- 4 days ago
- Stonecrest, GA (13 miles from Mcdonough, GA)
- 4 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Lead Customer Service Associate Job
- Covington, GA (12 miles from Mcdonough, GA)
- 4 days ago
- Covington, GA (12 miles from Mcdonough, GA)
- 4 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Customer Service Associate Job Covington, GA
- Covington, GA (12 miles from Mcdonough, GA)
- 4 days ago
- Covington, GA (12 miles from Mcdonough, GA)
- 4 days ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 9191...
Lead Customer Service Associate Job Covington, GA
- Covington, GA (12 miles from Mcdonough, GA)
- 4 days ago
- Covington, GA (12 miles from Mcdonough, GA)
- 4 days ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
- Snellville, GA (21 miles from Mcdonough, GA)
- 5 days ago
- Snellville, GA (21 miles from Mcdonough, GA)
- 5 days ago
General Purpose: Responsible for proper control of rental (lease) accounts to ensure that payments are received on time. Responsible for the proper and timely delivery, relocation, service calls,...
Customer Service Representative
- Snellville, GA (21 miles from Mcdonough, GA)
- 5 days ago
- Snellville, GA (21 miles from Mcdonough, GA)
- 5 days ago
General Purpose: Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customers...
Customer Service Representative
- Decatur, GA (24 miles from Mcdonough, GA)
- 5 days ago
- Decatur, GA (24 miles from Mcdonough, GA)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Lovejoy, GA (16 miles from Mcdonough, GA)
- 5 days ago
- Lovejoy, GA (16 miles from Mcdonough, GA)
- 5 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Demographic Data for Mcdonough, GA
Moving to Mcdonough, GA? Find some basic demographic data about Mcdonough, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Mcdonough, GA
Highest Education Level
Customer Service Representatives in Mcdonough, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »