Customer Service Representative Jobs in Mcdonough, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Stone Mountain, GA (22 miles from Mcdonough, GA)
- 2 hours ago
- Stone Mountain, GA (22 miles from Mcdonough, GA)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Representative II, Customer Service
- Riverdale, GA (21 miles from Mcdonough, GA)
- 3 hours ago
- Riverdale, GA (21 miles from Mcdonough, GA)
- 3 hours ago
Job Summary The purpose of this position is to handle complex customer questions, complaints, billing inquiries, emergency and customer inquiry calls ensuring the safety of the customer with one call...
- Decatur, GA (24 miles from Mcdonough, GA)
- 22 hours ago
- Decatur, GA (24 miles from Mcdonough, GA)
- 22 hours ago
Overview At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities What CubeSmart Self Storage offers: Weekly Pay -...
- Ellenwood, GA (16 miles from Mcdonough, GA)
- 1 day ago
- Ellenwood, GA (16 miles from Mcdonough, GA)
- 1 day ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Customer Support Representative - Decatur, IL
- Decatur, GA (24 miles from Mcdonough, GA)
- 2 days ago
- Decatur, GA (24 miles from Mcdonough, GA)
- 2 days ago
Job Details Job Title: Customer Support Representative - Decatur, IL Location: Decatur, USA Company: Archer Daniels Midland Company (ADM) Industry Sector: Agribusiness Industry Type: Input Retail,...
Bilingual Customer Account Representative
- Stone Mountain, GA (22 miles from Mcdonough, GA)
- 2 days ago
- Stone Mountain, GA (22 miles from Mcdonough, GA)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Store Customer Service Specialist
- Covington, GA (12 miles from Mcdonough, GA)
- 2 days ago
- Covington, GA (12 miles from Mcdonough, GA)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a...
Veterinary Client Service Representative
- Decatur, GA (24 miles from Mcdonough, GA)
- 2 days ago
- Decatur, GA (24 miles from Mcdonough, GA)
- 2 days ago
Veterinary Client Service Representative Saint Francis Veterinary Specialists and Emergency Schedule: 4 - Ten hour shifts; every other weekend required Decatur, Georgia Saint Francis Veterinary...
Senior Customer Service Associate, Presidential Markets - Full Time
- Snellville, GA (21 miles from Mcdonough, GA)
- 3 days ago
- Snellville, GA (21 miles from Mcdonough, GA)
- 3 days ago
Are you ready to bring your amazing self to work? At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each...
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Customer Service Team Member - McDonough, GA (GA1101)
- McDonough, GA
- 3 days ago
- McDonough, GA
- 3 days ago
Job Details Job Location : McDonough, GA Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Client Service Specialist (Teller)
- Stockbridge, GA (10 miles from Mcdonough, GA)
- 6 days ago
- Stockbridge, GA (10 miles from Mcdonough, GA)
- 6 days ago
Job Purpose & Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral...
Customer Care Representative ON SITE - Locust Grove, GA
- Locust Grove, GA (10 miles from Mcdonough, GA)
- 6 days ago
- Locust Grove, GA (10 miles from Mcdonough, GA)
- 6 days ago
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global...
- Jonesboro, GA (16 miles from Mcdonough, GA)
- 7 days ago
- Jonesboro, GA (16 miles from Mcdonough, GA)
- 7 days ago
The Customer Service Associate will interact with the company's customers by addressing inquiries and resolving concerns. MAJOR RESPONSIBILITIES: Interacts with both internal and external...
Demographic Data for Mcdonough, GA
Moving to Mcdonough, GA? Find some basic demographic data about Mcdonough, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mcdonough, GA
Highest Education Level
Customer Service Representatives in Mcdonough, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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