Customer Service Manager Jobs in Weatherford, TX
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Operations Supervisor - Customer Service Dept
- Fort Worth, TX (22 miles from Weatherford, TX)
- 1 hour ago
- Fort Worth, TX (22 miles from Weatherford, TX)
- 1 hour ago
Job Title: Operations Supervisor - Customer Service Dept Job Location: Dallas-USA-75261 Work Location Type: On-Site Salary Range: $55,023.54 - 68,779.42 About us LSG Sky Chefs is one of the worlds...
- Fort Worth, TX (22 miles from Weatherford, TX)
- 3 days ago
- Fort Worth, TX (22 miles from Weatherford, TX)
- 3 days ago
Customer Service Manager Richemont | Fort Worth, TX Reports to: Administrator Director Role Overview The Customer Service Manager is responsible for overseeing the logistics of repairs within the designated...
- Fort Worth, TX (20 miles from Weatherford, TX)
- 13 days ago
- Fort Worth, TX (20 miles from Weatherford, TX)
- 13 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Part-Time Seasonal Internship - Customer Service Administrator
- Fort Worth, TX (22 miles from Weatherford, TX)
- 15 days ago
- Fort Worth, TX (22 miles from Weatherford, TX)
- 15 days ago
Reference Code: 110039 Part-Time Seasonal Internship - Customer Service Administrator Richemont Fort Worth, TX, US Permanent Richemont owns some of the world's leading luxury goods Maisons, with...
- Fort Worth, TX (22 miles from Weatherford, TX)
- 19 days ago
- Fort Worth, TX (22 miles from Weatherford, TX)
- 19 days ago
About In-Telecom In-Telecom is a growing company with a great team that provides exceptional service who is looking for eager professionals to join the team. In-Telecom is a Louisiana-based...
Part-Time Customer Service Administrator
- Fort Worth, TX (22 miles from Weatherford, TX)
- 30+ days ago
- Fort Worth, TX (22 miles from Weatherford, TX)
- 30+ days ago
At Richemont Americas, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered,...
Customer Service Team Lead - Bilingual
- Haslet, TX (20 miles from Weatherford, TX)
- 30+ days ago
- Haslet, TX (20 miles from Weatherford, TX)
- 30+ days ago
Customer Service Team Lead - Bilingual Pay from $28 to $35 per hour with significant growth and earning potential! Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Leading the way with...
- Fort Worth, TX (22 miles from Weatherford, TX)
- 30+ days ago
- Fort Worth, TX (22 miles from Weatherford, TX)
- 30+ days ago
Employment Type: Hourly Work Arrangement: Hybrid Position Summary: The Customer Service Coordinator oversees a portfolio of assigned customers for the execution of all Order Management activities....
- Haslet, TX (20 miles from Weatherford, TX)
- 30+ days ago
- Haslet, TX (20 miles from Weatherford, TX)
- 30+ days ago
Due to a promotion, they are seeking to hire an experienced Customer Service Manager The Customer Service Manager is responsible for organizing and supervising customer service functions; managing daily...
- Fort Worth, TX (22 miles from Weatherford, TX)
- 45+ days ago
- Fort Worth, TX (22 miles from Weatherford, TX)
- 45+ days ago
Kennedy Jenks is seeking an experienced and collaborative Client Services Manager to join our growing team in Texas. The Client Services Manager plays a vital role in developing client strategies,...
- Fort Worth, TX (22 miles from Weatherford, TX)
- 60+ days ago
- Fort Worth, TX (22 miles from Weatherford, TX)
- 60+ days ago
YOUR ROLE AND RESPONSIBILITIES Customer Interaction- Fields internal and external customer phone calls and manages the phone rollover system. Provides oversight of the number and quality of orders...
CUSTOMER SERVICE SUPERVISOR - Tax Office
- Fort Worth, TX (22 miles from Weatherford, TX)
- 90+ days ago
- Fort Worth, TX (22 miles from Weatherford, TX)
- 90+ days ago
Under general direction, supervises and trains Customer Service Representatives. Speak with taxpayers who have uncommon or complex tax and motor vehicle problems and arrive at an agreeable...
Demographic Data for Weatherford, TX
Moving to Weatherford, TX? Find some basic demographic data about Weatherford, TX below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Weatherford, TX
Highest Education Level
Customer Service Managers in Weatherford, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Call Center Management
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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