Customer Service Manager Jobs in Desoto, TX
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Grand Prairie, TX (13 miles from Desoto, TX)
- 1 hour ago
- Grand Prairie, TX (13 miles from Desoto, TX)
- 1 hour ago
... 113th Street, Grand Prairie, Texas 75050 TruGreen accepts applications on an ongoing basis. Job Description TruGreen is committed to providing personalized attention for our associates. We...
Retail Manager - Customer Experience Manager Full Time
- Irving, TX (15 miles from Desoto, TX)
- 14 hours ago
- Irving, TX (15 miles from Desoto, TX)
- 14 hours ago
Store - DEN-COLORADO BLVD, CO Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
- DFW, TX (22 miles from Desoto, TX)
- 15 hours ago
- DFW, TX (22 miles from Desoto, TX)
- 15 hours ago
Store - DFW-DALLAS/GREENVILLE, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes....
- DFW, TX (22 miles from Desoto, TX)
- 15 hours ago
- DFW, TX (22 miles from Desoto, TX)
- 15 hours ago
Store - DFW-Flower Mound, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
Full time Customer Experience Manager Michaels Feasterville Pa 5132
- Irving, TX (15 miles from Desoto, TX)
- 16 hours ago
- Irving, TX (15 miles from Desoto, TX)
- 16 hours ago
Store - PHI-FEASTERVILLE, PA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
- Dallas, TX (13 miles from Desoto, TX)
- 1 day ago
- Dallas, TX (13 miles from Desoto, TX)
- 1 day ago
Kennedy Jenks is seeking an experienced and collaborative Client Services Manager to join our growing team in Texas. The Client Services Manager plays a vital role in developing client strategies,...
- Dallas, TX (13 miles from Desoto, TX)
- 3 days ago
- Dallas, TX (13 miles from Desoto, TX)
- 3 days ago
Anticipated Pay Range: $52,000 - 55,000 The Client Care Manager plays a vital role at AOC, serving as a key connection between our clients, clinicians, and internal teams. This role requires a...
- Mesquite, TX (18 miles from Desoto, TX)
- 3 days ago
- Mesquite, TX (18 miles from Desoto, TX)
- 3 days ago
Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness,...
Part Time Customer Experience manager-1
- Irving, TX (15 miles from Desoto, TX)
- 3 days ago
- Irving, TX (15 miles from Desoto, TX)
- 3 days ago
Store - BOWLING GREEN, KYDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service Coordinator, Corporate
- Dallas, TX (13 miles from Desoto, TX)
- 3 days ago
- Dallas, TX (13 miles from Desoto, TX)
- 3 days ago
olters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...
Seasonal Customer Care Coordinator
- Dallas, TX (13 miles from Desoto, TX)
- 3 days ago
- Dallas, TX (13 miles from Desoto, TX)
- 3 days ago
Job Requisition JR22483 Worker Time Type Full time Worker Sub-Type Seasonal Shift Job Description POSITION PURPOSE The role of the Customer Care Coordinator is to develop customer relationships to...
- Irving, TX (15 miles from Desoto, TX)
- 3 days ago
- Irving, TX (15 miles from Desoto, TX)
- 3 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Aquatics Customer Service Supervisor - Park and Recreation (Non-Civil Service)
- Dallas, TX (13 miles from Desoto, TX)
- 4 days ago
- Dallas, TX (13 miles from Desoto, TX)
- 4 days ago
Welcome to the City of Dallas! The City of Dallas is one of the largest employers in the DFW Metroplex. We offer growth opportunities and a chance to make a difference in our community. What do we...
- Lancaster, TX (6 miles from Desoto, TX)
- 4 days ago
- Lancaster, TX (6 miles from Desoto, TX)
- 4 days ago
Frozen Food Express is looking for a Customer Service Manager for our Lancaster, TX location....
Operations Supervisor - Customer Service Dept
- Dallas, TX (13 miles from Desoto, TX)
- 4 days ago
- Dallas, TX (13 miles from Desoto, TX)
- 4 days ago
Operations Supervisor - Customer Service Dept LSG Sky Chefs - 3.5 Dallas, TX Job Details $55,023.54 - $68,779.42 a year 5 hours ago Qualifications EPA OSHA GMP Mid-level Windows Microsoft Office...
Demographic Data for Desoto, TX
Moving to Desoto, TX? Find some basic demographic data about Desoto, TX below.
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Salary for Customer Service Manager Jobs in Desoto, TX
Highest Education Level
Customer Service Managers in Desoto, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Customer Success
- Zendesk
- Bank Deposits
- Order Entry
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Closing
- Strategy Development
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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