Customer Service Manager Jobs in Raymond, NH
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service Lead - Part-Time
- Concord, NH (22 miles from Raymond, NH)
- 2 hours ago
- Concord, NH (22 miles from Raymond, NH)
- 2 hours ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
- Concord, NH (22 miles from Raymond, NH)
- 5 days ago
- Concord, NH (22 miles from Raymond, NH)
- 5 days ago
The Director is responsible for leading and overseeing the Customer Service division within the Revenue Service Center, along with developing a high-performance team in a centralized business...
Remote Work- Concord, NH (22 miles from Raymond, NH)
- 6 days ago
- Concord, NH (22 miles from Raymond, NH)
- 6 days ago
The 'Apply with SEEK option' will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.** IF YOU CARE, THERE'S A PLACE FOR YOU...
- Rochester, NH (18 miles from Raymond, NH)
- 7 days ago
- Rochester, NH (18 miles from Raymond, NH)
- 7 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
Supervisor, Customer Service Management
- Concord, NH (22 miles from Raymond, NH)
- 7 days ago
- Concord, NH (22 miles from Raymond, NH)
- 7 days ago
.** **Job Summary** The Supervisor, Customer Service Management directly supervises staff that are performing customer service and enrollment activities as well as Reimbursement Staff performing benefit...
Remote WorkRetail Customer Service Supervisor
- Newington, NH (20 miles from Raymond, NH)
- 10 days ago
- Newington, NH (20 miles from Raymond, NH)
- 10 days ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
Director/Senior, Client Service Manager
- Merrimack, NH (20 miles from Raymond, NH)
- 11 days ago
- Merrimack, NH (20 miles from Raymond, NH)
- 11 days ago
The Role You will be the primary Fidelity client service contact for Defined Contribution and emerging Workplace products for some of Fidelitys largest institutional clients. As the main contact,...
Manager Client Service Management
- Concord, NH (22 miles from Raymond, NH)
- 11 days ago
- Concord, NH (22 miles from Raymond, NH)
- 11 days ago
Manager Client Service Management CVS Health - 3.2 Concord, NH Job Details Full-time $54,300 - $159,120 a year 7 hours ago Benefits Employee stock purchase plan Health insurance Flexible spending...
- Merrimack, NH (20 miles from Raymond, NH)
- 12 days ago
- Merrimack, NH (20 miles from Raymond, NH)
- 12 days ago
Req ID: 126128 Remote Position: Yes Region: Americas Country: USA **Summary** This is an exciting opportunity in Celestica's Hardware Platform Solutions (HPS) to make a positive impact and be part...
Sr Lead Customer Experience Manager
- Concord, NH (22 miles from Raymond, NH)
- 13 days ago
- Concord, NH (22 miles from Raymond, NH)
- 13 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and...
- Concord, NH (22 miles from Raymond, NH)
- 14 days ago
- Concord, NH (22 miles from Raymond, NH)
- 14 days ago
Req ID: 126128 Remote Position: Yes Region: Americas Country: USA Summary This is an exciting opportunity in Celestica's Hardware Platform Solutions (HPS) to make a positive impact and be part of...
Customer Service Manager Trainee (H) - 8435
- Exeter, NH (11 miles from Raymond, NH)
- 22 days ago
- Exeter, NH (11 miles from Raymond, NH)
- 22 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 426445 Address: USA-NH-Exeter-141 Portsmouth Ave Store Code: Store 08435 MANAGEMENT (2741243) Hannaford Supermarkets started out as a...
- Portsmouth, NH (20 miles from Raymond, NH)
- 25 days ago
- Portsmouth, NH (20 miles from Raymond, NH)
- 25 days ago
WIN Waste Innovations is looking for a Customer Service Supervisor at our corporate office in Portsmouth, NH. The Customer Service Supervisor will oversee and assist customer service employees in...
FT Assistant Manager Customer Service
- Dover, NH (18 miles from Raymond, NH)
- 30+ days ago
- Dover, NH (18 miles from Raymond, NH)
- 30+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 429928 Address: USA-NH-Dover-30 Grapevine Drive Store Code: Store 08242 Front End (5151678) Hannaford Supermarkets started out as a...
Category/Area of Expertise: Retail Operations Job Requisition: 425008 Address: USA-NH-Raymond-2 Freetown Road Store Code: Store 08120 Management (2741237) Hannaford Supermarkets started out as a...
Demographic Data for Raymond, NH
Moving to Raymond, NH? Find some basic demographic data about Raymond, NH below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Raymond, NH
Highest Education Level
Customer Service Managers in Raymond, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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