Customer Service Manager Jobs in Nashua, NH
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Smyth Companies
- Wilmington, MA (18 miles from Nashua, NH)
- 10 days ago
- Smyth Companies
- Wilmington, MA (18 miles from Nashua, NH)
- 10 days ago
We’re currently hiring a Customer Service Manager to lead and grow our Customer Service team in Wilmington, MA....
- Lowell, MA (9 miles from Nashua, NH)
- 9 hours ago
- Lowell, MA (9 miles from Nashua, NH)
- 9 hours ago
Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers...
FT Assistant Manager Customer Service
- Manchester, NH (17 miles from Nashua, NH)
- 13 hours ago
- Manchester, NH (17 miles from Nashua, NH)
- 13 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 449773 Address: USA-NH-Manchester-201 John Devine Drive Store Code: Store 08164 Front End (5151639) Hannaford Supermarkets started...
- Plaistow, NH (20 miles from Nashua, NH)
- 1 day ago
- Plaistow, NH (20 miles from Nashua, NH)
- 1 day ago
A Day in the Life: Were looking for a friendly, organized, and solutions-focused Customer Service Manager to lead our front-end team and ensure every customer leaves with a great experience....
- Salem, NH (12 miles from Nashua, NH)
- 2 days ago
- Salem, NH (12 miles from Nashua, NH)
- 2 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Customer Service Lead - Part-Time
- Leominster, MA (21 miles from Nashua, NH)
- 2 days ago
- Leominster, MA (21 miles from Nashua, NH)
- 2 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
- Westford, MA (10 miles from Nashua, NH)
- 4 days ago
- Westford, MA (10 miles from Nashua, NH)
- 4 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Senior Manager of Client Services
- Merrimack, NH (8 miles from Nashua, NH)
- 5 days ago
- Merrimack, NH (8 miles from Nashua, NH)
- 5 days ago
Introduction Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation. Overview What We Do: We calm...
- Concord, MA (19 miles from Nashua, NH)
- 6 days ago
- Concord, MA (19 miles from Nashua, NH)
- 6 days ago
Job Summary Under the direction of the Director of Laboratory Operations, the Associate Client Services Manager is responsible for the overall management of daily operations for the Phlebotomy and...
- Littleton, MA (13 miles from Nashua, NH)
- 6 days ago
- Littleton, MA (13 miles from Nashua, NH)
- 6 days ago
Job Posting Start Date 08-13-2025 Job Posting End Date 08-20-2025Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative...
- Leominster, MA (21 miles from Nashua, NH)
- 10 days ago
- Leominster, MA (21 miles from Nashua, NH)
- 10 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 447842 Address: USA-MA-Leominster-118 Lancaster Street Store Code: Store 08003 Front End (5151600) Hannaford Supermarkets started out...
Customer Service Administrator
- Wilmington, MA (18 miles from Nashua, NH)
- 11 days ago
- Wilmington, MA (18 miles from Nashua, NH)
- 11 days ago
Our client, a leading robotics and automation company is seeking a Customer Service Administrator for a 6+ month hybrid contract (potential for temp-to-hire). This role offers $30/hr and requires...
FT Customer Service Coordinator TJMaxx N. Nashua FT Customer Service Coordinator TJMaxx N. Nashua
- Nashua, NH
- 12 days ago
- Nashua, NH
- 12 days ago
FT Customer Service Coordinator TJMaxx N. Nashua TJX Companies 3.5 ( ) Nashua, NH Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...
PT Customer Service Coordinator TJMaxx N. Nashua PT Customer Service Coordinator TJMaxx N. Nashua
- Nashua, NH
- 12 days ago
- Nashua, NH
- 12 days ago
PT Customer Service Coordinator TJMaxx N. Nashua TJX Companies 3.5 ( ) Nashua, NH Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...
Customer Service & E-Commerce Supervisor - Full Time
- Woburn, MA (22 miles from Nashua, NH)
- 15 days ago
- Woburn, MA (22 miles from Nashua, NH)
- 15 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Demographic Data for Nashua, NH
Moving to Nashua, NH? Find some basic demographic data about Nashua, NH below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Nashua, NH
Highest Education Level
Customer Service Managers in Nashua, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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