Customer Service Manager Jobs in Londonderry, NH
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service Coordinator #26-12200
- US Tech Solutions
- Tewksbury, MA (19 miles from Londonderry, NH)
- 5 days ago
- Tewksbury, MA (19 miles from Londonderry, NH)
- 5 days ago
Preferred experience is 2 years customer service call center experience....
In PersonFull-Time Customer Service Supervisor
- Kohl's Corp.
- Hooksett, NH (13 miles from Londonderry, NH)
- 5 days ago
- Hooksett, NH (13 miles from Londonderry, NH)
- 5 days ago
Role Specific Information Job Description About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to...
In Person Full TimeSupervisor Cust Service - Integrated Supply
- Vallen Distribution
- Haverhill, MA (17 miles from Londonderry, NH)
- 6 days ago
- Haverhill, MA (17 miles from Londonderry, NH)
- 6 days ago
Service Manager with supervisory responsibilities for all remote and physically present associates that they have responsibility for by performing the following duties personally or through delegation...
In Person- Fidelity Investments
- Merrimack, NH (6 miles from Londonderry, NH)
- 6 days ago
- Merrimack, NH (6 miles from Londonderry, NH)
- 6 days ago
Job Description: Note: Fidelity will not provide sponsorship for this position. The Role The candidate will be a member within an evolving team which is reinventing core brokerage processes and...
In PersonCustomer Service Coordinator I
- ICONMA, LLC
- Tewksbury, MA (19 miles from Londonderry, NH)
- 8 days ago
- Tewksbury, MA (19 miles from Londonderry, NH)
- 8 days ago
Call center experience. Ability to work independently in a team environment and easily collaborate when necessary. Positive, enthusiastic and high energy....
In PersonStaffing - Customer Service Coordinator I
- Indotronix International Corporation
- Tewksbury, MA (19 miles from Londonderry, NH)
- 10 days ago
- Tewksbury, MA (19 miles from Londonderry, NH)
- 10 days ago
Back to Job Board share Print Staffing - Customer Service Coordinator I Tewksbury, Massachusetts, United States | Posted: 5/22/2026 Apply Now Indotronix is an Equal Opportunity Employer. All...
In Person- Nesco Resource
- Tewksbury, MA (19 miles from Londonderry, NH)
- 10 days ago
- Tewksbury, MA (19 miles from Londonderry, NH)
- 10 days ago
Call center experience. Soft Skills: Ability to work independently in a team environment and easily collaborate when necessary. Positive, enthusiastic and high energy....
In PersonCustomer Service Coordinator I
- Computer Task Group, Inc
- Tewksbury, MA (19 miles from Londonderry, NH)
- 12 days ago
- Tewksbury, MA (19 miles from Londonderry, NH)
- 12 days ago
center experience Experience in the Life Sciences industry or related field Additional Information No third party resumes will be accepted Drug testing and/or other employment-related inquiries may...
In Person- VRC
- Hudson, NH (7 miles from Londonderry, NH)
- 13 days ago
- Hudson, NH (7 miles from Londonderry, NH)
- 13 days ago
Job Type Full-time Description Title: Customer Care Supervisor - Vital Records Reports to: General Manager - Vital Records Summary: The Customer Care Supervisor is responsible for leading and...
In Person- Whole Foods Market
- Salem, NH (9 miles from Londonderry, NH)
- 14 days ago
- Salem, NH (9 miles from Londonderry, NH)
- 14 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
In PersonCustomer Experience Manager- Rockingham Mall
- Five Below
- Salem, NH (9 miles from Londonderry, NH)
- 16 days ago
- Salem, NH (9 miles from Londonderry, NH)
- 16 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
In PersonFT Assistant Manager Customer Service
- Hannaford Bros Co
- Nashua, NH (10 miles from Londonderry, NH)
- 25 days ago
- Nashua, NH (10 miles from Londonderry, NH)
- 25 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 499137 Address: USA-NH-Nashua-175 Coliseum Ave Store Code: Store 08186 Front End (5151652) Hannaford Supermarkets started out as a...
In PersonCustomer Service Lead - Part-Time
- Burlington
- Nashua, NH (10 miles from Londonderry, NH)
- 25 days ago
- Nashua, NH (10 miles from Londonderry, NH)
- 25 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
In Person Part Time- 150321 Central, Great Road, & Leominster
- Acton, MA (24 miles from Londonderry, NH)
- 26 days ago
- Acton, MA (24 miles from Londonderry, NH)
- 26 days ago
Client Service Representative Supervisor - Great Road Vet Hospital Acton, MA We believe great medicine starts with great teams and great teams require great leaders. Job Description: We are...
In PersonFT Customer Service Manager Trainee (H)
- Hannaford Bros Co
- Londonderry, NH
- 45+ days ago
- Londonderry, NH
- 45+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 479918 Address: USA-NH-Londonderry-6 Hampton Drive Store Code: Store 08185 Management (2741238) Hannaford Supermarkets started out as...
In PersonDemographic Data for Londonderry, NH
Moving to Londonderry, NH? Find some basic demographic data about Londonderry, NH below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Londonderry, NH
Highest Education Level
Customer Service Managers in Londonderry, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Customer Service Management
- Escalation Management
- Service Standards
- Order Entry
- Order Processing
- Zendesk
- Customer Success
- Customer Retention
- Resolution
- Client Services
- Complaint Resolution
- Shipping
- Merchandising
- Performance Management
- Customer Satisfaction
- Onboarding
- Cashier Skills
- Reimbursement
- Relationship Management
- Closing
- Strategy Development
- Retail
- Salesforce
- Account Management
- Friendliness
- High School Diploma
- Conflict Resolution
- Customer Relations
- Events
- Driving
- Process Improvement
- Telephone Skills
- Coaching
- Documentation
- English
- Punctual
- Spanish
- Inventory Management
- Policy Development
- Reporting
- Multitasking
- Collaboration
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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