Customer Service Manager Jobs in Hudson, NH
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Arthur J Gallagher & Co.
- Reading, MA (22 miles from Hudson, NH)
- 4 days ago
- Reading, MA (22 miles from Hudson, NH)
- 4 days ago
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our...
In PersonCustomer Service Coordinator #26-12200
- US Tech Solutions
- Tewksbury, MA (13 miles from Hudson, NH)
- 5 days ago
- Tewksbury, MA (13 miles from Hudson, NH)
- 5 days ago
Preferred experience is 2 years customer service call center experience....
In PersonFull-Time Customer Service Supervisor
- Kohl's Corp.
- Hooksett, NH (21 miles from Hudson, NH)
- 5 days ago
- Hooksett, NH (21 miles from Hudson, NH)
- 5 days ago
Role Specific Information Job Description About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to...
In Person Full TimeSupervisor Cust Service - Integrated Supply
- Vallen Distribution
- Haverhill, MA (18 miles from Hudson, NH)
- 6 days ago
- Haverhill, MA (18 miles from Hudson, NH)
- 6 days ago
Service Manager with supervisory responsibilities for all remote and physically present associates that they have responsibility for by performing the following duties personally or through delegation...
In Person- Fidelity Investments
- Merrimack, NH (8 miles from Hudson, NH)
- 6 days ago
- Merrimack, NH (8 miles from Hudson, NH)
- 6 days ago
Job Description: Note: Fidelity will not provide sponsorship for this position. The Role The candidate will be a member within an evolving team which is reinventing core brokerage processes and...
In PersonCustomer Service Coordinator I
- ICONMA, LLC
- Tewksbury, MA (13 miles from Hudson, NH)
- 8 days ago
- Tewksbury, MA (13 miles from Hudson, NH)
- 8 days ago
Call center experience. Ability to work independently in a team environment and easily collaborate when necessary. Positive, enthusiastic and high energy....
In PersonStaffing - Customer Service Coordinator I
- Indotronix International Corporation
- Tewksbury, MA (13 miles from Hudson, NH)
- 10 days ago
- Tewksbury, MA (13 miles from Hudson, NH)
- 10 days ago
Back to Job Board share Print Staffing - Customer Service Coordinator I Tewksbury, Massachusetts, United States | Posted: 5/22/2026 Apply Now Indotronix is an Equal Opportunity Employer. All...
In Person- Nesco Resource
- Tewksbury, MA (13 miles from Hudson, NH)
- 10 days ago
- Tewksbury, MA (13 miles from Hudson, NH)
- 10 days ago
Call center experience. Soft Skills: Ability to work independently in a team environment and easily collaborate when necessary. Positive, enthusiastic and high energy....
In PersonCustomer Service Coordinator I
- Computer Task Group, Inc
- Tewksbury, MA (13 miles from Hudson, NH)
- 12 days ago
- Tewksbury, MA (13 miles from Hudson, NH)
- 12 days ago
center experience Experience in the Life Sciences industry or related field Additional Information No third party resumes will be accepted Drug testing and/or other employment-related inquiries may...
In Person- Whole Foods
- Woburn, MA (22 miles from Hudson, NH)
- 13 days ago
- Woburn, MA (22 miles from Hudson, NH)
- 13 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
In PersonJob Type Full-time Description Title: Customer Care Supervisor - Vital Records Reports to: General Manager - Vital Records Summary: The Customer Care Supervisor is responsible for leading and...
In Person- 150321 Central, Great Road, & Leominster
- Leominster, MA (24 miles from Hudson, NH)
- 14 days ago
- Leominster, MA (24 miles from Hudson, NH)
- 14 days ago
Veterinary Care Coordinator Supervisor (Reception Supervisor) - $1,000 sign-on bonus Central Animal Hospital of Stoneham, MA Who Are We Looking For? Are you a passionate veterinary receptionist...
In Person Full Time- Whole Foods Market
- Salem, NH (9 miles from Hudson, NH)
- 14 days ago
- Salem, NH (9 miles from Hudson, NH)
- 14 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
In PersonCustomer Experience Manager- Rockingham Mall
- Five Below
- Salem, NH (9 miles from Hudson, NH)
- 16 days ago
- Salem, NH (9 miles from Hudson, NH)
- 16 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
In Person- Amcor
- Leominster, MA (24 miles from Hudson, NH)
- 20 days ago
- Leominster, MA (24 miles from Hudson, NH)
- 20 days ago
Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and...
RemoteDemographic Data for Hudson, NH
Moving to Hudson, NH? Find some basic demographic data about Hudson, NH below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Hudson, NH
Highest Education Level
Customer Service Managers in Hudson, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Customer Service Management
- Escalation Management
- Service Standards
- Order Entry
- Order Processing
- Zendesk
- Customer Success
- Customer Retention
- Resolution
- Client Services
- Complaint Resolution
- Shipping
- Merchandising
- Performance Management
- Customer Satisfaction
- Onboarding
- Cashier Skills
- Reimbursement
- Relationship Management
- Closing
- Strategy Development
- Retail
- Salesforce
- Account Management
- Friendliness
- High School Diploma
- Conflict Resolution
- Customer Relations
- Events
- Driving
- Process Improvement
- Telephone Skills
- Coaching
- Documentation
- English
- Punctual
- Spanish
- Inventory Management
- Policy Development
- Reporting
- Multitasking
- Collaboration
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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