Customer Service Manager Jobs in Exeter, NH
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Salem, NH (16 miles from Exeter, NH)
- 11 hours ago
- Salem, NH (16 miles from Exeter, NH)
- 11 hours ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND...
Customer Service Lead - M-F 8:30-2:30
- Amesbury, MA (7 miles from Exeter, NH)
- 5 days ago
- Amesbury, MA (7 miles from Exeter, NH)
- 5 days ago
Well established local company with national footprint has an opening for a dynamic, spirited and detail oriented customer service lead. You should be VERY reliable, positive, and proficient in...
FT Customer Service Manager Trainee (H)
- Hampton, NH (7 miles from Exeter, NH)
- 5 days ago
- Hampton, NH (7 miles from Exeter, NH)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439866 Address: USA-NH-Hampton-630 Lafayette Rd Store Code: Store 08319 Management (2741242) Hannaford Supermarkets started out as a...
FT Assistant Manager Customer Service
- Rochester, NH (20 miles from Exeter, NH)
- 6 days ago
- Rochester, NH (20 miles from Exeter, NH)
- 6 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439472 Address: USA-NH-Rochester-290 North Main Street Store Code: Store 08315 Front End (5151705) Hannaford Supermarkets started out...
Customer Service Manager Experience Architect
- Andover, MA (23 miles from Exeter, NH)
- 8 days ago
- Andover, MA (23 miles from Exeter, NH)
- 8 days ago
The town of Andover is thrilled to announce a job opening for the role of Experience Architect (Customer Service Manager) in the IT department....
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)
- Middleton, MA (24 miles from Exeter, NH)
- 11 days ago
- Middleton, MA (24 miles from Exeter, NH)
- 11 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will provide overall leadership to the Customer Service & E-Commerce programs; this means you are...
- Manchester, NH (24 miles from Exeter, NH)
- 11 days ago
- Manchester, NH (24 miles from Exeter, NH)
- 11 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
- Salem, NH (16 miles from Exeter, NH)
- 12 days ago
- Salem, NH (16 miles from Exeter, NH)
- 12 days ago
ADP is hiring a Client Service Manager III.** In this position you will be responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for...
Customer Service Manager Trainee (H)
- Raymond, NH (11 miles from Exeter, NH)
- 12 days ago
- Raymond, NH (11 miles from Exeter, NH)
- 12 days ago
Customer Service Manager Trainee (H) Hannaford Supermarkets United States, Hampshire, Raymond 2 Freetown Road (Show on map) Jun 16, 2025 Address: USA-NH-Raymond-2 Freetown Road Store Code: Store 08120...
FT Customer Service Manager Trainee (H)
- Hampstead, NH (10 miles from Exeter, NH)
- 14 days ago
- Hampstead, NH (10 miles from Exeter, NH)
- 14 days ago
FT Customer Service Manager Trainee (H) Hannaford Supermarkets United States, Hampshire, East Hampstead Jun 15, 2025 Address: USA-NH-East Hampstead-305 Sandown Road Store Code: Store 08190 Management...
Customer Service Manager Trainee (H)
- Derry, NH (15 miles from Exeter, NH)
- 20 days ago
- Derry, NH (15 miles from Exeter, NH)
- 20 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 436599 Address: USA-NH-Derry-35 Manchester Drive Store Code: Store 08016 Management (2756246) Hannaford Supermarkets started out as a...
Customer Service Manager Trainee (H)
- York, ME (21 miles from Exeter, NH)
- 20 days ago
- York, ME (21 miles from Exeter, NH)
- 20 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 437140 Address: USA-ME-York-5 Hannaford Drive Store Code: Store 08384 Management (2741219) Hannaford Supermarkets started out as a...
- Manchester, NH (24 miles from Exeter, NH)
- 27 days ago
- Manchester, NH (24 miles from Exeter, NH)
- 27 days ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
- Rochester, NH (20 miles from Exeter, NH)
- 28 days ago
- Rochester, NH (20 miles from Exeter, NH)
- 28 days ago
CUSTOMER SERVICE MANAGER JOB SUMMARY We are seeking an experienced Customer Service Manager to lead and oversee our Customer Service function, ensuring operational excellence and customer satisfaction...
- Manchester, NH (24 miles from Exeter, NH)
- 28 days ago
- Manchester, NH (24 miles from Exeter, NH)
- 28 days ago
At CCA Global Partners, our employees are dedicated to creating a better world through talent, innovation, and passion. We connect family-owned businesses across North America, providing them with...
Demographic Data for Exeter, NH
Moving to Exeter, NH? Find some basic demographic data about Exeter, NH below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Exeter, NH
Highest Education Level
Customer Service Managers in Exeter, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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