Bilingual Customer Service Professional

Bilingual Customer Service Professional Apply Now Applied To save a job sign in or get started Job ID: 10242413 Posted today Back Columbia, SC, US Office High School or equivalent Full Time, Temporary $20 per hour Experienced (Non-Manager) On-site Insurance First Shift (Day) Columbia, SC, US $20 per hour Experienced (Non-Manager) Full Time, Temporary Insurance On-site Office High School or equivalent First Shift (Day) Apply Now Applied Job details Finding a job that fits your lifestyle isn't always easy. That's where Kelly comes in. We're seeking a Bilingual Customer Service Advocate II to work at a leading organization in Columbia, SC. Sound good? Take a closer look below. We're here to help you find something great that works for youso you won't miss a moment of what really matters in your life. Salary/Pay Rate/Compensation : $20 per hour Shift: Work Hours: 11:30am-8:00pm, after completing training from 8:00am-4:30pm Why you should apply to be Bilingual Customer Service Advocate II: Competitive pay rate at $20 per hour. Opportunity to work with a respected industry leader. Enhance your skills in customer service and claims support. Contribute to a collaborative and diverse team environment. What's a typical day as Bilingual Customer Service Advocate II? You'll be: Providing prompt, accurate, thorough, and courteous responses to all customer inquiries, including non-routine situations requiring research and adaptation. Ensuring effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Performing research and coordinating with other departments to resolve inquiries and process adjustments. Documenting inquiries and maintaining accurate records on complaints or customer comments. Providing feedback and recommendations to management regarding customer problems, questions, and process improvements. Assisting with training new employees and cross-training coworkers as needed. This job might be an outstanding fit if you: Are bilingual and comfortable communicating effectively in English and Spanish language. Have previous experience in customer service or insurance claims (must-have). Possess excellent communication, problem-solving, and research skills. Are detail-oriented and able to document information accurately. Can adapt to non-routine situations and multi-task in a fast-paced environment. Are available to work hours stated above onsite at the client location in Columbia, SC. What happens next Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Bilingual Customer Service Advocate II today! 10242413 Share this job Copied url To save a job sign in or get started To apply for this job email your details to I want more jobs like this in my inbox. GET JOB ALERTS Share this job Copied url Link Copied Similar Jobs To save a job sign in or get started Substitute School Food Service Worker Orangeburg, SC, US Part Time, Temporary $20 per hour As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Trust the office staffing pioneer. Finding the right job isn't always easy. Kelly Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobsso you could say we're pretty good at it! About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your lifejust ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice .