Customer Service Representative

We are seeking a detail-oriented and customer-centric professional to join our team. In this role, you will be the bridge between our services and our valued clients, ensuring top-tier support across sales, promotions, and installations. If you thrive in structured environments and love turning customer feedback into actionable improvements, we want to hear from you.

Key Responsibilities

• Customer Support: Handle inquiries, manage sales promotions, and assist with installation communications.
  
  
• Issue Resolution: Resolve customer claims and complaints fairly and effectively, ensuring full compliance with consumer protection laws.
  
  
• Proactive Engagement: Develop and execute organization-wide initiatives to educate and inform our customer base.
  
  
• Continuous Improvement: Analyze customer survey data to design and implement strategic improvement plans.
  
  

Qualifications & Skills

• Experience: 2+ years of experience in customer service, relations, or a related discipline.
  
  
• Education: Specialized training or relevant education in business, communications, or customer relations.
  
  
• Process-Driven: Comfort working within well-defined technical procedures, routines, and decision-making guidelines.
  
  
• Problem-Solving: Ability to manage a variety of work routines while maintaining a high standard of customer care.
  
  

What We Offer

• Competitive compensation.
  
  
• A structured, supportive training environment.
  
  
• The chance to directly impact and improve the customer journey.
  
  

salary: $17 - $22 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines.

Skills

Customer Service Representativ

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ....

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.