Job DetailsJob Location: CG PEDIATRICS - CASA GRANDE, AZ 85122Position Type: Full-timeJob Shift: 8am-5pm M-F; Rotating Sat 8am-12:30pmPatient Support Connect, Schedule, and Care!
Were looking for a Call Center Operator to do more than answer callsthey schedule appointments, assist patients, and support providers every day.
What Youll Do:
Answer calls, schedule appointments, and coordinate care across Family Practice, Pediatrics, and OB/GYN
Assist patients with portal registration, refill requests, and general questions
Route calls, take messages, and provide personalized support to patients and providers
Ensure accurate patient information and maintain HIPAA compliance
Support staff with scheduling overflow and special patient needs
Knowledge, Skills, & Abilities:
Comfortable using multi-line phone systems
Bilingual (English/Spanish) preferred, but not required
Computer literate, organized, and able to thrive in a fast-paced environment
Education & Experience:
High School diploma or equivalent
Experience using multi-line phone systems
Compensation:
$16.50/hour flat + opportunity for bonus if call metrics are met or exceeded
Why Youll Love Working Here:
Great Company Culture supportive, collaborative team
Work/Life Balance work stays at work!
Time Off 2 weeks PTO, 10 paid holidays, and sick time
Health Benefits medical (HSA/FSA), dental, vision, life, short- & long-term disability
Future Planning 403(b) retirement plan
This role is perfect for someone who loves helping patients and being the friendly, reliable link between patients and providers.Qualifications
Were looking for a Call Center Operator to do more than answer callsthey schedule appointments, assist patients, and support providers every day.
What Youll Do:
Answer calls, schedule appointments, and coordinate care across Family Practice, Pediatrics, and OB/GYN
Assist patients with portal registration, refill requests, and general questions
Route calls, take messages, and provide personalized support to patients and providers
Ensure accurate patient information and maintain HIPAA compliance
Support staff with scheduling overflow and special patient needs
Knowledge, Skills, & Abilities:
Comfortable using multi-line phone systems
Bilingual (English/Spanish) preferred, but not required
Computer literate, organized, and able to thrive in a fast-paced environment
Education & Experience:
High School diploma or equivalent
Experience using multi-line phone systems
Compensation:
$16.50/hour flat + opportunity for bonus if call metrics are met or exceeded
Why Youll Love Working Here:
Great Company Culture supportive, collaborative team
Work/Life Balance work stays at work!
Time Off 2 weeks PTO, 10 paid holidays, and sick time
Health Benefits medical (HSA/FSA), dental, vision, life, short- & long-term disability
Future Planning 403(b) retirement plan
This role is perfect for someone who loves helping patients and being the friendly, reliable link between patients and providers.Qualifications
Job ID: 523384045
Originally Posted on: 6/2/2026
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