Client Service Manager, Personal Lines

Apply Now Introduction

At Gallagher, we help clients face risk with confidence because we believe th when businesses are protected, theyre free to grow, lead, and innove. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced da and analytics providing a comprehensive overview of the risk landscape is your fingertips. Here, youre not just improving clients' risk profiles, youre building trust. Youll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebre new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If youre ready to bring your unique perspective to a place where your work truly mters; think of Gallagher.
Overview

At Gallagher, were looking for a Client Service Manager to join our Commercial team. In this role, youll help clients solve challenges and deliver tailored insurance solutions. Youll work closely with colleagues to ensure every client interaction is meaningful and impactful. This is your chance to be part of a team th values collaborion, growth, and service excellence.

How you'll make an impact

Youll play a key role in supporting our clients and ensuring their needs are met. From helping with renewals to processing certifices of insurance, youll handle important tasks th keep our operions running smoothly. Youll also collabore with team members to improve workflows, nurture client relionships, and maintain accure da. Your work will directly contribute to delivering high-quality results and meeting compliance standards.

Heres wh youll do:

• Contribute to the renewal process by delivering timely and high-quality solutions to clients.

• Support New Business activity via handling of new business applicions, compiling client informion, and preparing high quality and accure proposals for potential clients.

• Process certifices of insurance and ensure all client and policy da is up-to-de in Gallaghers systems.

• Work with your team to improve processes, meet goals, and maintain high productivity standards.

• Conduct regular audits to ensure compliance with regulions and service standards.

• Use Gallaghers technology to enhance productivity and deliver quality results.

• Manage multiple priorities effectively, ensuring all tasks are completed on time.

• Build strong relionships with clients and their representives, ensuring they feel supported and valued.

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About You

Heres wh youll bring to the role:

• A high school diploma or GED .

• Minimum of 1+ years relevant work experience.

• Proficiency in Microsoft Office

• A desire to build relionships and deliver results.

• Adaptability and resilience in managing shifting priorities.

• A collaborive mindset to work with teams across Gallagher.

Preferred qualificions:

• An associe's degree, professional certificion, or equivalent training.

• Experience in managing client relionships.

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