Client Service Manager II

Apply Now Introduction

At Gallagher, we help clients face risk with confidence because we believe th when businesses are protected, theyre free to grow, lead, and innove. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced da and analytics providing a comprehensive overview of the risk landscape is your fingertips. Here, youre not just improving clients' risk profiles, youre building trust. Youll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebre new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If youre ready to bring your unique perspective to a place where your work truly mters; think of Gallagher.
Overview

As part of our continued growth, we are building a talent pipeline for future opportunities. While this role is not currently open, we welcome the opportunity to connect with strong talent for upcoming needs. Are you ready to take your career to the next level by working with prestigious clients and delivering tailored insurance solutions? As a Prive Client Service Manager Gallagher, youll be the trusted advisor for High Net Worth individuals, managing their personal insurance programs and ensuring their unique needs are met with precision and care. Reporting to the Prive Client Service Supervisor, youll play a pivotal role in safeguarding their lifestyles, growing relionships, and driving new business opportunities.

How you'll make an impact

• Client Relionship Management:

  • Build and nurture relionships with High Net Worth clients, providing proactive, high-quality service th anticipes their needs.
  • Conduct annual reviews of insurance programs to ensure clients are fully protected and recommend enhancements based on their evolving risk profiles.

  Revenue Growth:

  • Counsel clients on additional lines of insurance or limit increases to address their unique exposures.
  • Actively seek referrals from existing clients and centers of influence to genere new business opportunities.

  Leadership in Insurance Stregy:

  • Take charge of the renewal process, ensuring timely delivery of the best solutions tailored to each clients needs.
  • Collabore with Producers and lead the design, marketing, and service stregy for client insurance programs.

  Market Expertise:

  • Cultive strong relionships with carriers, leveraging your knowledge to secure the best coverage options for clients.
  • Stay informed about market trends and know which carriers are best suited for specific risks.

  Team Development:

  • Coach and mentor Client Service Managers and Associes, fostering continuous learning and professional growth.

  Operional Excellence:

  • Ensure accure client and policy da is maintained within Gallagher systems.
  • Execute best practices and leverage shared services to maximize efficiency.
  • Conduct audits to ensure compliance with service standards and timelines.

About You

Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 1+ years supervisory experience. Approprie licensing as required.

Preferred: Previous insurance knowledge and experience managing client relionships. Solid financial acumen.

Behaviors:

• Youre passione about delivering exceptional service and building lasting relionships.
• You thrive in a fast-paced environment and excel managing large accounts with frequent client contact.
• Youre a stregic thinker with a knack for identifying opportunities to grow revenue and enhance client sisfaction.
• Youre a skilled negotior with deep market knowledge and the ability to secure the best solutions for your clients.
• Youre tech-savvy and detail-oriented, ensuring seamless operions and compliance.

Compension and benefits

We offer a competitive and comprehensive compension package. The base salary range represents the anticiped low end and high end of the range for this position. The actual compension will be influenced by a wide range of factors including, but not limited to previous experience, educion, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, gre teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits youll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educional expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program eleving your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable mching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organizion. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes th all persons are entitled to equal employment opportunity and prohibits any form of discriminion by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy stus), sexual oriention, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital stus, parental stus, age, nional origin, ancestry, disability, medical condition, genetic informion, veteran or military stus, citizenship stus, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, ste, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relionship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compension, benefits, layoff, and terminion. In addition, Gallagher will make reasonable accommodions to known physical or mental limitions of an otherwise qualified person with a disability, unless the accommodion would impose an undue hardship on the operion of our business.

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