Location: Knoxville, TN (On-site)
Job Type: Full-Time
Hours: Monday-Friday 8am-5pm
Pay: $18 hourly
Key Responsibilities
Update payment statuses using our CRM-based software
Escalate issues to team leads in a timely manner
Process payments through carrier web portals
Complete payments via automated phone systems
Assist with payments by speaking with carrier customer service representatives
Manage and track daily workload to meet expectations
Skills & Abilities Calm, pleasant, and professional phone presence Confident verbal communication Strong command of spoken English Ability to stay organized and focused Education & Experience High school diploma or at least three (3) years of c
Job ID: 520727722
Originally Posted on: 5/11/2026
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