Customer Service Manager Jobs in Youngstown, OH

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Manager, Customer Service And Special Programs

  • Youngstown State University
  • Youngstown, OH
  • 24 days ago
Posting Details Classification Details Classification Title Fair Labor Standards Act Salary GradeG6 Pay Range$48,395 - $57,229 Position Information Job CategoryProfessional Administrative Union...

Customer Service Manager

  • Five Below, Inc.
  • Hermitage, PA (14 miles from Youngstown, OH)
  • 90+ days ago
achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly...

Demographic Data for Youngstown, OH

Moving to Youngstown, OH? Find some basic demographic data about Youngstown, OH below.


163,222
4,088
Medium/Lg

Customer Service Manager Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...

Customer Relationship Management
Customer Relationship Management, also known as CRM, helps businesses successfully implement strategies, practices and technolgies aimed at winning and retaining customers profitably. The...

Salary for Customer Service Manager Jobs in Youngstown, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Customer Service Manager positions


Highest Education Level

Customer Service Managers in Youngstown, OH offer the following education background
  • Bachelor's Degree (36.4%)
  • High School or GED (22.9%)
  • Associate's Degree (13.9%)
  • Master's Degree (11.5%)
  • Vocational Degree or Certification (11.3%)
  • Some College (2.7%)
  • Doctorate Degree (0.8%)
  • Some High School (0.6%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Youngstown, OH
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills


Customer Service Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.