Customer Service Manager Jobs in Niagara Falls, NY

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1-15 of 26 Jobs

Customer Service Supervisor

  • Modern Disposal Services
  • Buffalo, NY (15 miles from Niagara Falls, NY)
  • 5 days ago
Position Summary The Customer Service Supervisor has overall responsibility for the Customer Service Center's operations and employee leadership ensuring a high level of customer satisfaction,...

Client Services Manager

  • HSBC
  • Depew, NY (21 miles from Niagara Falls, NY)
  • 7 days ago
Job description Client Services Manager, HSBC Technology & Services (USA) Inc., Depew, NY: Drive adoption of global initiatives and practices within a GTRF Client Services team that enable...

Customer Care Coordinator (Hybrid role)

  • M&T Bank
  • Amherst, NY (17 miles from Niagara Falls, NY)
  • 8 days ago
Coordinates the Complaint Handling Process in the Customer Care department. Assigns complaints for resolution. Participates in departmental projects and initiatives. Performs related audits....

Customer Service Coordinator

  • Penske Truck Leasing
  • Buffalo, NY (15 miles from Niagara Falls, NY)
  • 8 days ago
Position Summary\: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop...

Senior Customer Care Coordinator Hybrid Role - ,

  • M U0026T Bank
  • Amherst, NY (17 miles from Niagara Falls, NY)
  • 10 days ago
Senior Customer Care Coordinator (Hybrid role - Amherst, NY) M&T Bank Amherst, NY Full-Time Apply on company site Job Details Company Overview favorite_border Overview: Research and resolve high...

Associate Client Services Manager

  • Ingram Micro Inc
  • Williamsville, NY (17 miles from Niagara Falls, NY)
  • 12 days ago
Description Ingram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and...

Customer Service Coordinator

  • Raymour & Flanigan Furniture
  • Cheektowaga, NY (18 miles from Niagara Falls, NY)
  • 13 days ago
center experience and prior dispatcher experience is preferable....

Customer Service Supervisor

  • Charter Spectrum
  • Cheektowaga, NY (18 miles from Niagara Falls, NY)
  • 14 days ago
center experience 5-7 years Lead/supervisory experience (preferably of a team of 10 or more people) 3+ years WORKING CONDITIONS Office environment (in-center) Exposure to moderate noise level keyword...

Senior Customer Care Coordinator

  • M&T Bank
  • Amherst, NY (17 miles from Niagara Falls, NY)
  • 15 days ago
Research and resolve high risk, urgent complaints from various channels including Executive Offices, Regulatory Agencies, and other internal departments. Provide follow up/resolution within set...

Account Manager, Medically Integrated Dispensing

  • McKesson
  • Olcott, NY (22 miles from Niagara Falls, NY)
  • 15 days ago
McKesson requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests. McKesson Corporation is a Fortune 8 company and...
Remote Work

Full-Time Customer Service Supervisor

  • Kohls Illinois, Inc.
  • Amherst, NY (17 miles from Niagara Falls, NY)
  • 19 days ago
At Kohls our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each...

Account Manager

  • Imerys
  • Niagara Falls, NY
  • 19 days ago
Imerys is determined to develop responsibly, in particular by fostering the emergence of environmentally-friendly products and processes....

Director of Customer Service and Integrated Business Planning

  • Rich Products Corporation
  • Buffalo, NY (15 miles from Niagara Falls, NY)
  • 20 days ago
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our...

Customer Care Coordinator

  • Atlas Copco Drilling Solutions
  • Sanborn, NY (8 miles from Niagara Falls, NY)
  • 21 days ago
The Customer Care Coordinator-Precision Plus will provide best in class support to US customers while adhering to Edwards Vacuum LLC commercial best practices & further the organizations sales &...

Regional Account Manager - Northeast US (Remote)

  • Danaher
  • Buffalo, NY (15 miles from Niagara Falls, NY)
  • 30+ days ago
At Trojan Technologies, we believe there's nothing more essential than delivering clean water to the world. That's especially true in this critical moment, when the world's supply of clean water...
Remote Work

Demographic Data for Niagara Falls, NY

Moving to Niagara Falls, NY? Find some basic demographic data about Niagara Falls, NY below.


Customer Service Manager Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...

Customer Service
Customer service isnt limited to being polite to yourcustomers its a pivotal factor of business operations that has a direct impact onhow your company is viewed in the public eye let alone sales....

Salary for Customer Service Manager Jobs in Niagara Falls, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Customer Service Manager positions

  • Home Depot
  • CSL
  • CSL Behring LTD
  • Confie Administrative Services
  • Family Dollar Stores Incorporated
  • Imerys
  • Path Hire
  • Ryder System Incorporated
  • The TJX Companies, Inc.
  • U-Haul

Highest Education Level

Customer Service Managers in Niagara Falls, NY offer the following education background
  • Bachelor's Degree (36.3%)
  • High School or GED (22.9%)
  • Associate's Degree (13.9%)
  • Master's Degree (11.5%)
  • Vocational Degree or Certification (11.3%)
  • Some College (2.7%)
  • Doctorate Degree (0.8%)
  • Some High School (0.6%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Niagara Falls, NY
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills

Customer Service Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.