Customer Service Manager Jobs in Rochester, MI
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Client Service Coordinator - 001639 in Southfield, MI
- Southfield, MI (17 miles from Rochester, MI)
- 2 days ago
Retail Customer Service Supervisor
- Troy, MI (8 miles from Rochester, MI)
- 4 hours ago
- Auburn Hills, MI (9 miles from Rochester, MI)
- 3 hours ago
Retail Customer Service Supervisor - Now Hiring Full Time
- Troy, MI (8 miles from Rochester, MI)
- 2 days ago
Client Service Coordinator - 000687 in Utica, MI
- Utica, MI (8 miles from Rochester, MI)
- 2 days ago
Customer Service Administrator
- Walled Lake, MI (21 miles from Rochester, MI)
- 19 hours ago
Customer Service Manager Part Time
- Troy, MI (8 miles from Rochester, MI)
- 6 days ago
Customer Service Manager Full Time
- Troy, MI (8 miles from Rochester, MI)
- 6 days ago
Customer Service Manager Part Time
- Oakland, MI
- 6 days ago
Store Support Supervisor (Customer Service, Front End Support) - Full Time
- Birmingham, MI (13 miles from Rochester, MI)
- 8 days ago
Customer Service Manager , , Us,
- Sterling Heights, MI (11 miles from Rochester, MI)
- 9 days ago
Store Operations Manager (Customer Service)
- Madison Heights, MI (15 miles from Rochester, MI)
- 15 days ago
Customer Service Manager - Industrial Distribution
- Sterling Heights, MI (11 miles from Rochester, MI)
- 17 days ago
- Sterling Heights, MI (11 miles from Rochester, MI)
- 20 days ago
- Bloomfield Hills, MI (14 miles from Rochester, MI)
- 22 days ago
Demographic Data for Rochester, MI
Moving to Rochester, MI? Find some basic demographic data about Rochester, MI below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Rochester, MI
Highest Education Level
- Bachelor's Degree (36.3%)
- High School or GED (22.9%)
- Associate's Degree (13.9%)
- Master's Degree (11.5%)
- Vocational Degree or Certification (11.3%)
- Some College (2.7%)
- Doctorate Degree (0.8%)
- Some High School (0.6%)
Average Work Experience
- 4-6 years (43.8%)
- 1-2 years (15.7%)
- 2-4 years (15.0%)
- None (11.8%)
- 10+ years (7.6%)
- Less than 1 year (4.8%)
- 8-10 years (1.3%)
- 6-8 years (0.2%)
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
= trending- Account Management
- Billing
- Call Center Experience
- Call Center Management
- Claims Management
- Client Services
- Coaching
- Communication Skills
- Complaint Resolution
- Computer Skills
- Conflict Resolution
- Customer Relations
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Driving
- Employee Retention
- English
- Escalation Management
- Flexibility
- Friendliness
- High School Diploma
- Leadership
- Liaison
- Listening
- Management
- Merchandising
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Multitasking
- Onboarding
- Organization
- Performance Management
- Policy Administration
- Policy Development
- Problem Solving
- Project Coordination
- Relationship Management
- Reporting
- Research Skills
- Resolution
- Retail
- Sales
- Scheduling
- Scheduling Appointments
- Software
- Staff Supervision
- Time Management
- Training and Development
- Verbal Communication
- Willingness To Learn
- Written Communication
- Zendesk
Other Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.