Customer Service Manager Jobs in Lenox, MA

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Unit 42 Customer Success Manager

  • Palo Alto Networks Inc.
  • Washington, MA (7 miles from Lenox, MA)
  • 3 days ago
Manage performance metrics CSAT, Renewal rate, Upsell / Cross-sell lead identification, Reference-ability, Renewal likelihood, Adoption, Consumption, Customer Engagement Capture and nurture CISO and...

Sr Network Security Customer Success Manager (Remote)

  • Palo Alto Networks Inc.
  • Washington, MA (7 miles from Lenox, MA)
  • 3 days ago
customer executive sponsors, speaking on a frequent cadence to strengthen relationships while uncovering new opportunities Monitor key performance metrics like customer satisfaction, renewal rate, upsell...
Remote Work

Bench Customer Service Team Lead

  • Price Chopper
  • Great Barrington, MA (13 miles from Lenox, MA)
  • 1 day ago
SUMMARY Ensures that fast, friendly, efficient customer service and courtesy is provided on the Front End and Customer Service areas of the store. Responsible for overseeing the Front End...

Customer Service Manager

  • Ingles Markets, Incorporated
  • Washington, MA (7 miles from Lenox, MA)
  • 9 days ago
Location: Washington - Store 429: 110 Ann Denard Dr Washington GA 30673 Posting End Date: 09/02/2022 Requirements Ideal candidates will possess interpersonal and communication skills which will...

Full-Time Customer Service Supervisor

  • Kohls Illinois, Inc.
  • Lenox, MA
  • 12 days ago
At Kohls our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each...

Senior Customer Care Supervisor

  • MCI
  • Florida, MA (24 miles from Lenox, MA)
  • 60+ days ago
REQUIRED QUALIFICATIONS Minimum of 3-years call center management experience Associate's degree or equivalent combination of education and relevant work experience Exceptional interpersonal & communication...

(Remote) Client Success Manager

  • Harris Computer Systems
  • Washington, MA (7 miles from Lenox, MA)
  • 90+ days ago
As the expert on each customer's strategic goals and operations, the Customer Success Manager guides customers and drives adoption of the software solution, over the life of the customer...

Demographic Data for Lenox, MA

Moving to Lenox, MA? Find some basic demographic data about Lenox, MA below.


Customer Service Manager Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...

Branding and Customer Experience
Whether students come from a Branding or a Customer Experience background or perspective, this course will explore the synergies between and the intersection of the two sets of activities. While...

Salary for Customer Service Manager Jobs in Lenox, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Customer Service Manager positions

  • Kohls Illinois, Inc.

Highest Education Level

Customer Service Managers in Lenox, MA offer the following education background
  • Bachelor's Degree (36.4%)
  • High School or GED (22.9%)
  • Associate's Degree (13.9%)
  • Master's Degree (11.5%)
  • Vocational Degree or Certification (11.3%)
  • Some College (2.7%)
  • Doctorate Degree (0.8%)
  • Some High School (0.6%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Lenox, MA
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills

Customer Service Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.