Customer Service Manager Jobs in Becket, MA

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1-6 of 6 Jobs

Unit 42 Customer Success Manager

  • Palo Alto Networks Inc.
  • Washington, MA
  • 1 day ago
Manage performance metrics CSAT, Renewal rate, Upsell / Cross-sell lead identification, Reference-ability, Renewal likelihood, Adoption, Consumption, Customer Engagement Capture and nurture CISO and...

Sr Network Security Customer Success Manager (Remote)

  • Palo Alto Networks Inc.
  • Washington, MA
  • 1 day ago
customer executive sponsors, speaking on a frequent cadence to strengthen relationships while uncovering new opportunities Monitor key performance metrics like customer satisfaction, renewal rate, upsell...
Remote Work

Customer Service Manager

  • Ingles Markets, Incorporated
  • Washington, MA
  • 7 days ago
Location: Washington - Store 429: 110 Ann Denard Dr Washington GA 30673 Posting End Date: 09/02/2022 Requirements Ideal candidates will possess interpersonal and communication skills which will...

Full-Time Customer Service Supervisor

  • Kohls Illinois, Inc.
  • Lenox, MA (7 miles from Becket, MA)
  • 10 days ago
At Kohls our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each...

Client Service Manager III- Personal Lines

  • Arthur J Gallagher & Co.
  • Washington, MA
  • 45+ days ago
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way,...

(Remote) Client Success Manager

  • Harris Computer Systems
  • Washington, MA
  • 90+ days ago
As the expert on each customer's strategic goals and operations, the Customer Success Manager guides customers and drives adoption of the software solution, over the life of the customer...

Demographic Data for Becket, MA

Moving to Becket, MA? Find some basic demographic data about Becket, MA below.


Customer Service Manager Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...

Customer Relationship Management
Customer Relationship Management, also known as CRM, helps businesses successfully implement strategies, practices and technolgies aimed at winning and retaining customers profitably. The...

Salary for Customer Service Manager Jobs in Becket, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Managers in Becket, MA offer the following education background
  • Bachelor's Degree (36.4%)
  • High School or GED (22.9%)
  • Associate's Degree (13.9%)
  • Master's Degree (11.5%)
  • Vocational Degree or Certification (11.3%)
  • Some College (2.7%)
  • Doctorate Degree (0.8%)
  • Some High School (0.6%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Becket, MA
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills

Customer Service Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.