Call Center Manager Jobs in Marlborough, MA

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Call Center Supervisor

  • Boston, MA (24 miles from Marlborough, MA)
  • 4 days ago
MUST have 3 years call center experience Proven passion for developing and leading people....

Lead Reservationist/Call Center Team Lead

  • Transdevna
  • Medford, MA (22 miles from Marlborough, MA)
  • 4 days ago
Overview Pay rate is $17.50 per hour, comprehensive medical, dental, vision and 401k available! This role is on site at our call center. Gym and cafeteria in the building. Responsibilities The...

Call Center Supervisor

  • Marsh & McLennan Companies
  • Norwood, MA (21 miles from Marlborough, MA)
  • 19 days ago
Call Center Supervisor Marsh & McLennan Cos Job Order #: 17320287 Norwood, MA 02062 Full Time 40 hours per week POSTED 7/22/2022 EXPIRES 10/18/2022 MORE INFORMATION SAVE JOB DESCRIPTION Mercer is...

Patient Transport / Call Center Manager

  • Aramark
  • Boston, MA (24 miles from Marlborough, MA)
  • 24 days ago
***SIGN-ON BONUS*** ***RELOCATION ASSISTANCE PROVIDED*** Aramark Healthcare is seeking candidates for a Patient Transportation Director position at Wellforce Tufts Medical Center, a 400 bed...

Call Center Team Leader

  • Berkshire Bank
  • Boston, MA (24 miles from Marlborough, MA)
  • 28 days ago
Works with Call Center Manager to monitor department goals and objectives....

Call Center Manager

  • Automated Health Systems
  • Marlborough, MA
  • 60+ days ago
Medicaid Microsoft Office Public Health Telephone Skills Apply to this job....

Call Center Supervisor - Sports Medicine Access Center

  • Spaulding Rehabilitation Hospital
  • Boston, MA (24 miles from Marlborough, MA)
  • 60+ days ago
The Supervisor role is key to Mass General Brighams effort to improve patient access across ambulatory services and design patient-friendly systems and services....

Call Center Supervisor

  • Automated Health Systems
  • Marlborough, MA
  • 90+ days ago
Call Center Supervisor Automated Health Systems Marlborough, MA Full-Time Apply on company site Job Details favorite_border Automated Health Systems, a dynamic healthcare company, is hiring...

Demographic Data for Marlborough, MA

Moving to Marlborough, MA? Find some basic demographic data about Marlborough, MA below.


38,499
1,458
Medium

Call Center Manager Online Courses and Training Opportunities

Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers
Learn the importance of effective questioning for call handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited...


Call Center, The Essential guide
Course Description58% of Customers stop doing business with companies simply because of a bad interaction with a call center according to Harris Interactive. 78% of customers abandon a sale...

Salary for Call Center Manager Jobs in Marlborough, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Call Center Manager positions


Highest Education Level

Call Center Managers in Marlborough, MA offer the following education background
  • Bachelor's Degree (37.5%)
  • High School or GED (20.4%)
  • Associate's Degree (13.9%)
  • Master's Degree (12.5%)
  • Vocational Degree or Certification (11.4%)
  • Some College (3.1%)
  • Doctorate Degree (0.9%)
  • Some High School (0.4%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Managers in Marlborough, MA
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills


Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.