Call Center Management Jobs

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Jeff Wyler Automotive Family - Milford, OH
The Jeff Wyler Automotive Family is looking for a Team Leader for our Service Appointment Scheduling department at the Corporate Office. Call Center experience is required. First Shift - 4...
2 days ago
Consumers Credit Union - Grayslake, IL
To assist the Contact Center Manager in department operations, employee development, performance management, efficiency, productivity, compliance, and member-service standards. Supervises contact...
2 days ago
Edison, NJ
Exciting career opportunity in the Edison, NJ market for a Call Center Team Leader. Fun and casual work environment Monday - Friday 8:30am - 5pm Salary is $20 per hour / $40,000+ Temporary-to-hire...
2 days ago
Terminix - Glendale, AZ
Responsible for supervising and coaching a team of associates in providing quality service for inbound and/or outbound telephone calls. Creates and maintains company monitoring standards for call...
2 days ago
RemX OfficeStaff - Richmond, VA
We are currently seeking a Call Center Supervisor to join the team of a growing company located in Richmond, VA.Duties: Manage, train and guide agents to execute their tasks Monitor agents and...
1 day ago
MV Transportation, Inc. - Indianapolis, IN
HIRING EVENT Drivers, Payroll Coordinator, Call Center Manager Customer Service, Hospitality - Hotel, Transportation US-IN-Indianapolis Posted: 10/17/2017 Back to Search Results APPLY NOW APPLY...
3 days ago
Chicago Lighthouse - Chicago, IL
Call Center SupervisorDEPARTMENT: UI Health Customer CARE CenterREPORTS TO: VP, Call Center EnterprisesSTATUS: Full-Time, Non-ExemptSCHEDULE: Varies; Call Center Hours: 8:00am-8:00pmMonday-Friday;...
2 days ago
AppleOne - Edison, NJ
Exciting career opportunity in the Edison, NJ market for a Call Center Team Leader. Fun and casual work environment Monday - Friday 8:30am - 5pm Salary is $20 per hour / $40,000 Temporary-to-hire...
2 days ago
WPS Health Solutions - Post, OR
Job Summary Our Claims Resolution Supervisor will be responsible for exemplifying and leading the team in the four core values of WPS Mutual Respect, Customer Focused, Individual Responsibility,...
1 day ago
Mobile Mini, Inc. - Irwindale, CA
Requisition ID : 10755Job Title: Senior Manager, Call CenterLocation: Irwindale, CAAbout City of HopeCity of Hope, an innovative biomedical research, treatment and educational institution with...
1 day ago
TeleTech Holdings, Inc. - Dearborn, MI
The Team Leader provides the daily leadership and support for the program to meet customer and employee satisfaction while achieving the business goals of the Program and Percepta.Duties and...
1 day ago
Vail Resorts Management Company - Northstar, CA
Call Center Supervisor - Northstar California Resort - Winter Seasonal Please wait... Date: Oct 18, 2017 Location: Northstar, CA, US Company: Vail Resorts Reach Your Peak at Vail Resorts. You're...
1 day ago
Manpower Group - Ann Arbor, MI
Manpower is currently seeking an experienced call center manager to work for our client in Ann Arbor. This is a Full time temporary position on day shift. The ideal candidate will have at least 5...
1 day ago
XPO Logistics - Fayetteville, GA
Call Center SupervisorRequisition Id: 32631Business Unit: Last MileLocation: Fayetteville, GA, US, 30215XPO provides cutting-edge supply chain solutions to the world's most successful companies,...
2 days ago
UnitedHealth Group Inc. - Wausau, WI
Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless...
2 days ago

Call Center Management Online Courses and Training Opportunities

Call Center, The Essential guide

Course Description

58% of Customers stop doing business with companies simply because of a bad interaction with a call center according to Harris Interactive. 78% of customers abandon a...


Concept-Centered Teaching

Do you like teaching, but find yourself frustrated by how little students seem to learn? Would you like to try teaching, but are nervous about whether you will be any good at it? Are you...


Concept-Centered Teaching

Do you like teaching, but find yourself frustrated by how little students seem to learn? Would you like to try teaching, but are nervous about whether you will be any good at it? Are you...


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Call Center Management Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.