Call Center Management Jobs

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Mount Sinai Medical Center - Miami, FL
Mount Sinai Medical Center Physician Practice Call Center Supervisor in Miami Beach , Florida As Mount Sinai continues to grow, so does our legacy of caring. Mount Sinai Medical Center is proud to...
1 day ago
Smartlink, LLC (HQ) - Shepherdstown, WV
Job Description:The primary purpose of the position is to provide supervision, guidance, and assistance to Contact Representative in the performance of their duties. Supervises contact...
2 days ago
Fairborn, OH
compensation: $16.00 per hour employment type: full-time QR Code Link to This Post About TradeGlobal: TradeGlobal is a global supply chain and end-to-end eCommerce provider, offering best-in-class...
2 days ago
Driscoll Childrens Hospital - Corpus Christi, TX
Position will be responsible for the overall planning and management of the New Call Center Operations. Responsible for ensuring that all Call Center staff complies with Health Human Services...
2 days ago
Kforce Inc - Saint Petersburg, FL
RESPONSIBILITIES: Kforce has a client that is seeking a Call Center Supervisor in Saint Petersburg, FL. The ideal candidate will work with one of the top independent consumer direct Healthcare...
2 days ago
Teleperformance US - Houston, TX
Oversee day-to-day call center operations and business planning, ensuring staff safety, physical site security, human resource development, operational efficiency and service quality excellence....
1 day ago
Teleperformance US - New Orleans, LA
Oversee day-to-day call center operations and business planning, ensuring staff safety, physical site security, human resource development, operational efficiency and service quality excellence....
1 day ago
smartlink, LLC - Charles Town, WV
Job Description:The primary purpose of the position is to provide supervision, guidance, and assistance to Contact Representative in the performance of their duties. Supervises contact...
1 day ago
smartlink, LLC - Shepherdstown, WV
PLEASE NOTE: Must have at least 5 years of experience managing in a Call Center environment. Must also be willing to travel to Washington, DC approximately twice a week for meetings! At least 5...
1 day ago
National Lloyds - Irving, TX
Under minimal supervision, the Call Center Manager oversees the centralized Call Center for National Lloyds, who assist insureds and agents with questions pertaining to policies and coverage,...
2 days ago
North Texas Food Bank - Dallas, TX
PRIMARY PURPOSE: The North Texas Food Bank Social Service Assistance Program (SSA) assists clients with applying for state public benefit programs such as SNAP, Medicaid, CHIP, TANF and others....
20 hours ago
MCNA Dental - San Antonio, TX
MCNA Dental, a leading dental benefit management company located in San Antonio, TX is seeking an energetic, motivated, self-starter for a Call Center Operations Manager position within our call...
6 hours ago
Medtronic - San Antonio, TX
Company Medtronic Job Title Call Center Coord III JobId 28088 Location: San Antonio, TX, 78284, USA Description Call Center Coord III Location: San Antonio, Texas, United States Requisition #:...
8 hours ago
Living Spaces Furniture - La Mirada, CA
Call Center Team LeadSummary: The Call Center Team Lead is responsible to oversee the activity in the customer service call center, answering CSR questions, and handle escalations. Additional...
1 day ago
Customer Direct LLC - Saint Ann, MO
The Supervisor is:Responsible for fostering an environment of continuous improvement while developing and inspiring teams to improve performance in a way that consistently creates an excellent...
1 day ago

Call Center Management Online Courses and Training Opportunities

Call Center, The Essential guide

Course Description

58% of Customers stop doing business with companies simply because of a bad interaction with a call center according to Harris Interactive. 78% of customers abandon a...


Concept-Centered Teaching

Do you like teaching, but find yourself frustrated by how little students seem to learn? Would you like to try teaching, but are nervous about whether you will be any good at it? Are you...


Luxury Management
Learn strategies and skills for managing luxury brands within the hotel and tourism industry. You will analyze the essence of a luxury brand and learn marketing techniques and trends to better...

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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.