Senior Med Lab Tech-Processing - Outreach Customer Service

  • The Ohio State University
  • Columbus, Ohio
  • Full Time
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Job Title: Senior Med Lab Tech-Processing - Outreach Customer Service Department: University Hospital | Lab Compliance and Point of Care Testing Scope of Position The department of Outreach Laboratory Services is responsible for the support of the Outreach Medical services of The Ohio State University Medical Center. This encompasses Phlebotomy, laboratory testing, quality control and maintenance, printing and distribution of patient clinical data and forms, taking billing questions from patients and insurance companies. The Outreach Laboratory Services Division is presently a 10-hour operation, 5 days a week, Monday thru Friday. Sites of operation include Stoneridge Medical Center and Martha Morehouse Medical Plaza. The position is responsible for delivering quality routine laboratory testing to OSUMC patients and clients as well as to the community. It requires effective interactions with staff and clients. Position Summary The technician will be proficient with the laboratory information system and processing samples, answering phones and filing. The technician will be required to maintain and troubleshoot all laboratory needs related to Mysis, Atlas web based order entry software, E-Results and Customer service needs. Specific duties to include; ordering and processing patient specimens using prescribed Mysis, Atlas methodology and instrumentation and assisting with preparation of specimens for routine and STAT orders for chemistry, hematology, and coagulation analysis on blood, urine and other body fluids. Assist Medical Technologists in other aspects of laboratory functions to include Quality Control, Quality Assurance and instrument maintenance. Participate in Mysis and Atlas continuing education activities scheduled by the laboratory and assist with training of new employees and students. Minimum Qualifications High School diploma or GED. Certification or vocational training may be required. Associate degree in relevant field may be preferred. 1 year of relevant experience required. 4-6 years of relevant experience preferred. Additional Information: Location: Doan Hall (0089) Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression. Each day, Buckeyes across the state and around the world make a lasting impact. The Ohio State University sets the stage for academic achievement and innovation. It's where friendships are forged, tradition is brought to life and a better global community is built. Our mission is as clear today as it was 150 years ago: to illuminate a pathway to education, research and health care that creates vibrant futures. Faculty and staff build the incomparable Buckeye spirit through collaboration, a strong sense of community and an unwavering commitment to excellence. Our strength comes from our ability to bring out the best in people and learn from Buckeyes of all backgrounds, passions and talents. Ohio State is a dynamic community where opportunity thrives and individuals transform themselves and their world. Positions are available in countless fields and specialties. Ohio State is a top-20 public university, and its Ohio State Wexner Medical Center is one of America's leading academic health centers. Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions. Become a Buckeye and contribute to an incredible legacy that serves to guide our future and shape a better tomorrow.
Job ID: 487903833
Originally Posted on: 8/3/2025

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