Customer Experience Representative

Job Description:

Pay: $16.50 per hour

Job Type: Full-Time

Do you perform well under pressure and love interacting with customers over the phone?

Join our team as a Customer Experience Representative and be a vital part of our commitment to delivering top-notch customer experiences. We are seeking people who will go above and beyond to meet our customer's needs.

As a Customer Experience Representative, you will receive incoming calls and assist customers by providing product/service information and resolving any emerging problems that our customer accounts might face accurately and efficiently.

Qualities for a Customer Experience Representative:

• People-First Mindset
• Patient
• Effective Problem-Solving Skills
• Ability to Work Under Stress
• Effective Listening Skills

You will receive:

• Paid time off and holidays are available on your first day!
• Benefits are available to anyone working 20 hours or more per week!

What you'll need to apply:

• High school education or equivalent
• A minimum of one to three years of similar or related experience.

These exciting opportunities offer career growth within a full-service financial institution in business for over 130 years!

In 2024, Newsweek selected Capitol Federal as one of the best places to work in America!

To learn more or apply go to

CapFed is an equal opportunity employer.