Medical Billing Specialist - Customer Service Representative

Job Functions, Duties, Responsibilities and Position Qualifications:

We're not just a workplace - we're a Great Place to Work certified employer!

Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

LOCATION: 250 Miller Place, Hicksville, NY 11801

HOURS: 8:30am-5:00pm; Monday to Friday

FULL TIME: Benefits Eligible

Responsibilities

• Speak to client's and patient's regarding billing, questions, and concerns

• Verify both commercial and government insurance by possessing a thorough understanding of both insurance types

• Use insurance websites to navigate EOBS and answer customer insurance questions

• Respond to client and patient emails professionally regarding billing questions and concerns

• Completes special projects as needed

• Assists team members with various billing tasks as needed

• Must be able to do 10 hours of overtime spread out on the last two weeks of the month

Qualifications

• HS Diploma

• Previous call center experience, preferred

• Medical Billing Insurance experience, preferred

• Medical Billing Certification

• Knowledge of ICD 9 & 10 codes and CPT coding guidelines

• Familiarity with medical insurance terminology, and third party payer reimbursement policies and procedures

• Strong computer literacy with good typing skills, 45 words per minute

• Demonstrates excellent research, problem solving and follow up skills

• Ability to troubleshoot and resolve ongoing problems

• Must be a dependable and reliable team player able to work independently and as part of a goal oriented team with a positive attitude

Salary Range: $17.00 to $20.00 per hour. Pay is commensurate with experience; geographic differentials to the pay range may apply.

Sonic Healthcare USA, reserves the right to pay more or less than the posted range. Any difference between actual compensation and the posted range will be based on factors other than race, color, religion, sex (including pregnancy) or national origin.

Scheduled Weekly Hours:

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Our Mission : Highest quality laboratory testing

Our Passion: Helping people live better, healthier lives

When you join Sunrise Medical Labs, you are well supported by everyone from colleagues and management alike. We have a warm, welcoming culture which is laid back, but professional. Our management staff is attentive and helpful and coworkers enjoy working together. Here, you are not a number, you are a vital part of our workplace community. And, if youre motivated to standout, well give you every opportunity to succeed and grow.

Well give you:

• Appreciation for your work

• Lots of flexibility

• A feeling of satisfaction that youve helped people

• Friendly coworkers

• Opportunity to grow in your profession

• Management that you will admire

• A free ride to and from the train station

• Fun events throughout the year

• Fitness Friday & on-site gym

• A day off on your birthday

• Free lab services for you and your dependents

• A sense of belongingwere a community!

New York | Maryland | New Jersey | Virginia | Washington DC | W. Virginia

Join us! We offer Medical, Vision and Dental Insurance | Short Term and Long-Term disability | Voluntary term life | 401-K plus match | Paid Time Off| Paid holidays

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.