Customer service associate

  • East Stroudsburg, Pennsylvania
  • Full Time
Customer service associate image 1 of 1 compensation: Between $16.50 & $25.00 Job Summary: We are looking for a friendly, approachable, and service-driven Customer Experience Representative to be the welcoming face of our organization. This role focuses on creating positive interactions with every customer by answering questions, offering helpful information, and ensuring a smooth and enjoyable experience. You'll represent our brand with professionalism, empathy, and genuine care in every engagementwhether in person, at events, or in retail environments. Key Responsibilities: Greet customers and guests warmly, ensuring a welcoming and inclusive environment. Provide clear, accurate information about our services, programs, or products. Assist with general inquiries, problem-solving, and basic support needs. Set up and manage event or outreach tables to interact with the community in a professional manner. Maintain a clean, organized, and inviting space for customers and guests. Record feedback or concerns from customers and relay them to the appropriate teams. Support internal team members in delivering a smooth, consistent customer experience. Follow all company procedures for professionalism, safety, and integrity in service. Preferred Experience & Skills: Prior experience in customer service, hospitality, or public-facing roles. Excellent verbal communication and interpersonal skills. Ability to stay calm and attentive in busy or high-traffic environments. A friendly, solution-oriented mindset with a strong sense of empathy. Professional appearance and demeanor appropriate for community-facing events. Why Join Us: You'll be part of a supportive team that values connection, service, and respect. If you enjoy helping others, being part of something positive, and bringing a smile to someone's day, we'd love to meet you. post id: ... [ ]
Job ID: 484247712
Originally Posted on: 7/6/2025

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