Pay- Columbus, OH
We are hiring Banking Customer Support to handle inbound calls related to brokerage account services. You'll assist clients with inquiries involving cash management, online/mobile access, and general account questions—delivering service with accuracy, professionalism, and speed.
Key Responsibilities:
Provide responsive and accurate support to brokerage clients
Assist with website and mobile app navigation
Resolve financial and account-related inquiries
Meet performance metrics in a fast-paced, team-oriented environment
Adapt to change and multitask effectively
Preferred Qualifications (1 of the following):
College Degree
Previous contact center experience
Ideal Candidate:
Professional, client-focused, and service-driven
Comfortable working in a busy financial service center
Committed to delivering world-class service