CW-Sr Client Service Associate

  • ManpowerGroup
  • Chicago, Illinois
  • Full Time
Client Service Associate**

**Start Date:** 23-Jun-2025

**End Date:** 01-Jul-2026

**Location:** Chicago Illinois 60606 United States

**Rate:** $29/hr

**Position Summary**

The Client Service Associate partners with associates across the Global Client Group to service clients (Institutional and High Net Worth) or Distributors investing in, or distributing, the companys products. Under supervision, the role communicates with clients and focuses on supporting the onboarding of new client accounts, delivering reports to clients, and working with business partners to service client needs throughout the client lifecycle. This role collaborates closely with teams across the enterprise to deliver an outstanding client experience.

**Key Responsibilities and Duties**

+ Assist in the coordination of client transitions activity (e.g., onboarding, offboarding) in close partnership with relevant business partners.

+ Support coordination of account maintenance activities, such as amendments to account names, fee schedules, benchmarks, and client agreements.

+ Assist team members to ensure ongoing client contractual obligations are met.

+ Support fulfillment of ad-hoc client inquiries and requests.

+ Facilitate and oversee client cash flow requests to ensure proper handling.

+ Help manage client communications to ensure timely and proactive updates are provided.

+ Proactively anticipate client needs and assist in developing strategies to meet and exceed those needs.

+ Update and maintain client and authorized third-party contact information via CRM applications.

+ Support client meeting preparation by facilitating the creation of materials.

+ Help identify, escalate, and resolve issues affecting the client experience.

+ Participate in projects across the department, particularly those aimed at mitigating risk, improving operational efficiency, and delivering exceptional client service.

+ Assist with preparation of weekly, monthly, and quarterly client reports and presentations.

+ Support the completion of due diligence and client questionnaires.

If this is a role that interests you and youd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**

_ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands _ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** __ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Job ID: 483460584
Originally Posted on: 6/30/2025

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