Client Service Representative

Location: Glen Mills, PA

Worksite Arrangement: In-office

Schedule: 8am-5pm ET, M-F

Salary: $50,000 annually + quarterly merit bonus opportunity

Start date: ASAP

Comprehensive Benefits including :

• Healthcare, dental, PTO, holiday time off, and more

Overview:

Avenica is currently evaluating talent for a Client Service Representative in the insurance industry. This person will be responsible for providing service to clients through effective communication as well as collaboration with internal teams. G reat opportunities for long-term growth in the company!

Responsibilities:

• Maintain timely communication and relationships with insurance agents and carriers on policy inquiries or service requests
• Assist with the preparation and submission of tax filings
• Handle processing of policy updates, including endorsements and cancellations
• Review and verify accuracy of policies to maintain compliance and quality standards
• Support the sales team by logging and organizing new business. This position is not a sales position, but supports the sales team by helping to set up new clients for success!

Requirements:

• 2+ years of client-facing experience in a fast-paced office environment
• High School Diploma or equivalent required
• Interest in and comfortability building and maintaining strong client relationships
• Must be legally authorized to work in the US, Avenica is not able to provide sponsorship at this time
• Strong customer service and communication skills
• Strong organization skills and attention to detail
• Strong technical skills
• Will be required to obtain insurance license within 6 months of hire, cost and training supported by the company upon starting the role! No sales required in this position--this role supports the sales team with account related tasks with new and existing clients.

Upon completing the application, you will be prompted to complete our HAALO inventory. HAALO is simply a way for us to understand your preferences, behaviors, and work styles.

HAALO is a required step to complete this application.

By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.