Customer Service Representative

Are you ready to take your career to the next level? We are seeking a dedicated and enthusiastic Customer Service Representative to join our team at one of the largest key accounts in the automotive industry located in Marysville, OH . This is an exciting opportunity to work in a supportive and collaborative environment where your skills will shine. With a focus on providing exceptional member service, you will play a crucial role in enhancing customer experiences. If you are passionate about helping others and looking for a role that offers growth and development, wed love to hear from you!

Shift: Monday-Friday 8:00am-4:30pm

Pay: $18-22/hr Based on Experience in the Financial Industry and/or Call Center
This position is ONSITE in Marysville, OH- must be able to commute to Marysville, OH

Why you should apply to be a Customer Service Representative
Join us and unlock your potential! This position offers significant opportunities for growth and development within the company. You will have the chance to enhance your skills, gain valuable experience, and advance your career in a thriving industry.
What skills are we looking for in a Customer Service Representative

• Ability to work in a fast-paced call center environment taking inbound calls from members
  
• Ability to efficiently navigate multiple systems while adhering to policies, procedures and regulations
  
• Be knowledgeable in understanding/performing/troubleshooting a broad variety of member service requests such as transactions, basic account maintenance and card related activities
  
• Process loan applications
  
• Assist members with Digital Banking Services
  
• Have full knowledge of HFCUs products and services and the ability to offer products/services to members appropriately which contributes to the retention and building of financial relationships with our members
  
• Utilizing strong customer service skills through both verbal and written communication

Top 3 Required Skills:

1. Ability to multitask in a busy environment while keeping our member service top of mind
   
2. A high focus of member service while maintaining confidentiality
   
3. Reliability/Punctuality

What happens next
What are you waiting for? Apply today and discover whats next in your career with us! Apply today!
#CB #1

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