Utility Worker/Customer Service Support

Utility Worker/Customer Service Support | Part-Time | AutoZone Park

Location

US-TN-Memphis

Job ID 2025-23925

Location Name

Memphis Redbirds (AutoZone Park) Category Customer Service/Support Type Regular Part-Time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Utility Worker/Customer Service Support will perform a variety of tasks to ensure that both the Concessions and Premium department run smoothly; including but not limited to maintaining the employee laundry room, assisting with check-in, and providing support with the implementation of unit's Customer Service Program.

The Utility Worker/Customer Service Support must maintain excellent attendance and be available to work events as scheduled per business need, as well as some non-event days.

This role pays an hourly rate of $12.00-$14.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until September 12, 2025.

About the Venue

Home of the Triple-A Memphis Redbirds baseball team, AutoZone Park serves as a year-round venue for events of all types and purposes, located in Downtown Memphis.

Responsibilities

Listening to and responding to customer requests or concerns, including internal and external.

Responsible for maintaining a clean and organized workspace which consists of laundered uniforms, towels, table skirts and aprons.

Maintains sanitation, health and safety standards in work areas.

Assist with promotional game day event items such as Educational Days, Group Vouchers, and other Homestand Specials.

Qualifications

High school diploma or equivalent preferred.

Must be 18 or over.

Three or more months' experience in food service industry preferred.

Previous customer service training.

Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.