Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Central Region)

ARE YOU A CURRENT US FOODS EMPLOYEE ? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE ( Join Our Community of Food People! This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10 percent onsite at distribution center offices located anywhere in the Central Region of the United States as follows: Bismarck ND, Grand Forks ND, Plymouth MN, Milwaukee WI, Chicago IL, Streator IL, Iowa City IA, St Louis MO, Salem MO, Omaha NE, Grand Island NE, Kansas City KS, Loveland CO, Denver CO, Oklahoma City OK, Dallas TX, Austin TX, Houston TX, within a 50 mile distance to the listed Distribution Offices. This role will most likely be in the office approximately 1 time per month or occasionally for training. Provide contact and liaison between National Sales customers and the sales team and internal departments. Process incoming orders; receive, evaluate, and respond to written or telephoned customer inquiries in a timely manner. Work within established guidelines in order to achieve the objectives of the service agreement consistent with customer expectations, company policy and profit and quality requirements. Back up to Sales Coordinator roles. BECOME A US FOODS ASSOCIATE ! Ready to build a career with a company that's leading the foodservice industry? We help YOU make it! Our Customer Service Reps can start between $17.50-$19.50/ hour depending on experience and geographical location within the central region ! Schedule Sunday - Thursday 8:30 am - 5 pm Benefits: Full US Foods Benefits - DAY 1! medical, dental, vision, 401K, life insurance, and much more! US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus. Main Ingredients of the Job + Receive inbound calls and place outbound calls to customers in order to provide information about products and services, to take orders, or to obtain details of complaints. + Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. + Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems. + Contact customers in order to respond to inquiries or to notify them of claim resu To view full details and how to apply, please login or create a Job Seeker account