Customer Service Specialist

Annexus is a leading financial institution that designs and distributes innovative investment and retirement solutions. We have an immediate opening for a Client Services Specialist in our North Scottsdale office. Reporting to the Operations Manager, this position is responsible for assisting with reporting, day-to-day processing, and providing administrative support to ensure effective and efficient operations. If you are an Operations or Back Office pro, this role is for you! Responsibilities: Support the issue and processing of our line of fixed annuity products Support of daily workflow systems Assist / prepare various reports and presentations as needed Data entry Recommend and implement process changes to improve services Test new technology enhancements into infrastructure to ensuring all business and regulatory objectives are satisfied Office support services for New Business Organization and Agent support Receive, direct and relay internal and external communications Maintain the operations scanning/filing system Desired Skills and Experience: 2+ years' experience in an investment environment , 2-5 years administrative experience. One of: Series 6, 7, 63, 65, 66 OR Life and Health Licenses strongly desired. Excellent client service, quality, teamwork. Typing and 10 key proficiency. Detail oriented with high level of accuracy, follow up, and follow through Superior interpersonal, written and oral communications skills with the ability to interact with all levels within the organization and external partners. Posseses initiative, sound judgment, proactive, and professional demeanor. organized with strong coordinating, multi-tasking and problem-solving skills Proficient computer skills, including MS Office and Windows environment. Experience with workflow systems, Salesforce a plus All applicants are required to take a PI Survey and are subject to a background check prior to hire.