Customer Service Representative

Monday - Friday, 8:00am - 5:00pm, with rotating 4-hour Sunday shifts. Must be onsite.

We Deliver the Goods:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support Americas food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary:
Responsible for keeping all internal and external customers satisfied/happy with our company as their distributor and to accommodate them the best way possible. Solve customer problems, which may include communicating with vendors and co-workers to obtain answers and reply to customers in a timely manner. Function as a team member within the department and organization, as required and perform any duty assigned to best serve the company.

Duties:
Responsible for assisting all external and internal customers, to include the following duties:

• Enter, change and update orders
• Answer phone calls and emails
• Run, analyze and send out reports
• Solving customers problems
• Set up Customer Accounts
• Attend trainings and Customer Service meetings
• Perform other related duties as assigned

Compensation

$18 - $20 per hour depending on experience

Required Qualifications

HS Diploma/GED

6 to 12 months of Customer Service

Preferred Qualifications

HS Diploma/GED and 2 years of College

1 to 2 years of Customer Service