Customer Service Associate Job
Employer Name: VT SEVASpiderID: 13800899
Location: Princeton Junction, New JerseyDate Posted: 7/27/2024
Wage:Category: Clerical/General Office
Job Code: VPG0442
Number Of Openings: 19
Job Description:
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required: Entry-Level
Education Required: High School
Overnight Travel:
Vacation Time: 2 weeks / year
Job Benefits:
Retirement Benefits, Paid Holidays, Vacations, and Sick Leave
Company Profile:
VT Seva supports free onsite living campus of schools, colleges for visually challenged children, all year long providing free education, free food, free onsite living to low income families providing education all the way to college and help with job placement. 2800+ students benefitted so far.
Contact Information:
Contact Name: Venkat BurryCompany Type: Employer
Company: VT SEVA
City: Princeton Junction
State: New Jersey
Zip: 08550
Employer Name: VT SEVASpiderID: 13800899
Location: Princeton Junction, New JerseyDate Posted: 7/27/2024
Wage:Category: Clerical/General Office
Job Code: VPG0442
Number Of Openings: 19
Job Description:
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required: Entry-Level
Education Required: High School
Overnight Travel:
Vacation Time: 2 weeks / year
Job Benefits:
Retirement Benefits, Paid Holidays, Vacations, and Sick Leave
Company Profile:
VT Seva supports free onsite living campus of schools, colleges for visually challenged children, all year long providing free education, free food, free onsite living to low income families providing education all the way to college and help with job placement. 2800+ students benefitted so far.
Contact Information:
Contact Name: Venkat BurryCompany Type: Employer
Company: VT SEVA
City: Princeton Junction
State: New Jersey
Zip: 08550
Job ID: 477908114
Originally Posted on: 5/21/2025
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