Customer Service Representative

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.****General Summary:**As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.**Principle Duties and Responsibilities:**Provides customer engagement in positive and approachable mannerAssists in maintaining a clean, well-stocked store for customers during their shopping experienceHelps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floorIndependently stocks shelves and recovers merchandise in the storeAccurately handles customer funds and processes transactions using the POS systemRemains constantly aware of customer activity to ensure a safe and secure shopping environmentPerforms all other duties as assigned in order to maintain an effective and profitable store operation**Position Requirements:**Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assignedExperience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environmentsPhysical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodationAvailability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidaysSkills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem-Solving/Decision-Making, Job Knowledge and Relationship Management**Dollar Tree and Family Dollar are Equal Opportunity employers.**