Customer Service Coordinator

Are you a people person with a flair for problem-solving? Do you enjoy making customers smile and ensuring their needs are met? If so, we have the perfect opportunity for you! As a CUSTOMER SERVICE COORDINATOR, you'll be the heartbeat of our customer interactions, ensuring every experience is top-notch.

WHAT YOU'LL DO:

*Customer Engagement: Be the friendly face and voice of our company, handling inquiries and providing outstanding service.

*Problem-Solving: Tackle challenges head-on, resolving customer issues with creativity and efficiency.

*Coordination: Manage customer service operations, including scheduling, follow-ups, and ensuring seamless communication.

*Team Collaboration: Work closely with other departments to ensure customer satisfaction and smooth operations.

*Feedback: Gather and analyze customer feedback to continuously improve our services.

YOU ARE ALREADY GREAT AT THIS:

*Education: High school diploma or equivalent; Bachelor's degree in business, communications, or related field preferred.

*Experience: Minimum of 2 years in a customer service role. Experience in a coordinator or supervisory position is a plus.

*Skills: Excellent communication, organizational, and multitasking skills. Proficiency in customer service software and tools.

*Attributes: Empathetic, proactive, and a team player. Ability to handle stressful situations with a positive attitude.

WHAT'S IN IT FOR YOU:

*Competitive salary -$21-25/HR
*Health, dental, and vision insurance
*Paid time off and holidays
*Opportunities for career growth and development
*Fun and inclusive work environment
*Employee recognition programs

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:

The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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