Payrate: $21.00 - $21.42/hr.
Summary:
The Candidate works within the Caption Care Operations team and contributes initiatives and tasks to ensure service excellence. They include but are not limited to integration tasks, scheduling, Client team support, Inbound and outbound calling for patients and key initiatives.
Responsibilities:
Basic Qualifications:
Skills:
Pay Transparency: The typical base pay for this role across the U.S. is: $21.00 - $21.42/hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy ( policy).
Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human based decision making in employment decisions. By applying for this position, you agree to Aditi s use of AI technology, including calls from an AI Voice Recruiter.
#AditiConsulting
Summary:
The Candidate works within the Caption Care Operations team and contributes initiatives and tasks to ensure service excellence. They include but are not limited to integration tasks, scheduling, Client team support, Inbound and outbound calling for patients and key initiatives.
Responsibilities:
- Monitor processes for outreach and engagement of patients in the Caption Care service.
- Contribute to activities within the broader operations team.
- Contribute to Operations teams activities to build outreach and engagement features in the Caption Care platform.
- Support operations to outline needs and make recommendations regarding scheduling/call center requirements and features.
- Perform other duties as assigned.
Basic Qualifications:
- Bachelor s degree in business or related field preferred
- 3-5 years experience in a call center environment.
Skills:
- Proficient with Microsoft 365 or similar software.
- Ability to work independently.
Pay Transparency: The typical base pay for this role across the U.S. is: $21.00 - $21.42/hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy ( policy).
Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human based decision making in employment decisions. By applying for this position, you agree to Aditi s use of AI technology, including calls from an AI Voice Recruiter.
#AditiConsulting
Job ID: 475225475
Originally Posted on: 4/30/2025
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