Client Advocate

Do you feel called to work in a Christian Ministry?

Do you want to work where you make a difference in the lives of others?

Join us at the Atlanta Mission, where we make a difference in the lives of over 1000 men, women, and children every day by providing food, shelter, clothing, counseling, vocational and spiritual guidance. We get to witness radical life transformations.

The Client Advocate is a critical member of our ministry, serving by building and strengthening relationships with clients by understanding their needs, providing solutions, and working with them to remove barriers to success.

Essential Duties And Responsibilities:

• Works with clients to maintain stability in their personal life and achieve personal goals
• Builds close and durable relationships with clients
• Encourages and motivates clients to reach their personal and professional goals and challenges them to excel
• Collaborates and communicates regularly with team and client to ensure client success
• Prepares and produces individual reports, ensuring accuracy of client data
• Documents clients progress utilizing client management systems
• Assists clients in arranging transportation and driving as needed
• Complies with established metrics
• Coordinates client attendance for internal and external activities
• Facilitates client classes and meetings

You will uphold the following Christ-Centered values:

• Humbly Serve: You strive to live, Love and Lead like Jesus
• Faithfully Steward: You honor and wisely use the time, talent and treasures that God has provided
• Courageously Innovate: You are driven towards excellence, you continuously learn, adapt and improve
• Joyfully Celebrate: You intentionally appreciate and recognize all that God is doing in and through all the stakeholders of Atlanta Mission.
• Strength in Unity: You embrace God’s desire for oneness and kingdom-focused unity

Knowledge, Skills and Abilities:

• Efficient with Microsoft Office applications
• Demonstrated conflict resolution and de-escalation skills
• Able to thrive in a fast-paced environment where multitasking is constant
• Well organized, diligent and reliable in following through on commitments
• High energy and ability to engage others towards a common goal
• Demonstrated experience serving as a personal coach on a one-on-one basis and group setting
• Strong problem-solving skills
• Ability to speak effectively before groups of customers or employees of the organization

Physical Requirements:

• Must have the ability to remain in a stationary position (standing, walking or sitting)
• Must have the ability to stoop, kneel, crouch, or crawl
• Must have the ability to constantly operate a computer and other office equipment, such as a copy machine, calculator and computer printer
• Must be able to communicate accurate information
• Must be able to occasionally lift up to 10lbs
• Must have peripheral vision and depth perception