Customer Service Associate

Sprinkler Warehouse is the largest online lawn sprinkler supply store in the nation.
We love the excitement of being the biggest and best e-commerce website in our industry.
We're proud of our fun and rewarding work environment.
You'll be glad you applied to Sprinkler Warehouse.

Start Date: - Immediately - Hiring Now

Type: Full-Time position

Location: Physical Office

Office setting with friendly, team-oriented staff.

Candidates should anticipate a fast-paced, productive environment.

Rate: Based on experience

Starting Salary (based on experience): $19.00 to $21.00 per hour

Free Snack room (drinks, snacks, coffee)

Bonus Opportunities Available

A Fun place to work with lots of Benefits!

As a Customer Service Representative for our company, you will:

Answers calls from customers wanted to place an order from our e-commerce website

Answer incoming customer inquiries about product details, return policies, billing issues, and general concerns.

Record customer information within our customer service database.

Engage with clients in a friendly and professional manner while assisting them with their online orders.

Offer support and solutions to customers in accordance with the company's customer service policies.

Candidates must have:

A passion for working with people and offering outstanding customer support

The ability to use multiple computer applications while talking to clients over the phone.

Excellent written and verbal communication skills.

Candidates must be available:

Monday through Friday 8:00 AM to 5:00 PM

Weekend Opportunities- Saturday-Sunday

Job Location:

Sprinkler Warehouse - Katy2737 W Grand Pkwy N Ste C Katy, TX 77449As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: ..., or by email to: ... with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (Agency), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.
Benefits

• Competitive salaries for all team members paid weekly
• 401(k) Retirement Plan with company matching
• Employee Stock Purchase Program
• Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays
• Paid Parental Leave, Adoption Assistance Program
• Medical, Dental and Vision Benefits
• Flexible and Dependent Care Spending Accounts
• Company paid Life insurance and Short-Term Disability
• Additional Life Insurance and Long-Term Disability also offered
• Mental, Physical and Emotional Well-Being Programs for Employees and Families
• Wellness Program and Safety Program with Bonuses for our Drivers
• Employee Referral Bonus Program