Area Customer Service Coordinator

Job Summary

We are seeking a dependable and customer-focused Area Customer Service Coordinator for a full-time opportunity in Jacksonville, FL. This role supports multiple client locations across the local area, providing essential mailroom, print, scan, document management, and office support services in professional environments that may include university, corporate, legal, and healthcare settings.

This is an excellent opportunity for someone who enjoys variety in their workday, takes pride in solving customer issues, and can confidently support multiple service locations. The position offers steady weekday hours, exposure to professional client environments, and the chance to build valuable experience in customer service, production print, document services, and office operations.

The ideal candidate is organized, professional, service-minded, and comfortable working independently while also contributing to a collaborative support team. This role is well suited for someone who values stability, positive client relationships, supportive leadership, and the opportunity to grow practical skills in a fast-paced service environment.

Key Responsibilities

- Provide professional customer service and operational support across multiple Jacksonville-area client locations.
- Support mailroom, print, scan, document production, file management, and general office service functions.
- Respond to printer-related service needs, including toner delivery, installation, basic troubleshooting, and issue resolution.
- Travel locally between assigned sites to provide backup coverage, maintain service continuity, and support changing business needs.
- Complete service requests accurately while following established procedures for quality, productivity, and client satisfaction.
- Track expenses, maintain accurate documentation, and communicate service updates in a timely and professional manner.

Compensation and Benefits

- Pay Rate: $20.00 per hour.
- Job Type: Contract/Temporary.
- Schedule: Full-time, Monday through Friday.
- Schedule flexibility is required.
- Location: Jacksonville, FL, with support across multiple local locations.
- Local travel is required.
- Interview process: Virtual.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additional Skills

Required Qualifications and Skills

- Support customer service, mailroom, print, scan, and office service operations across multiple client locations.
- Assist with production printing, document management, printer support, toner delivery, and issue resolution.
- Travel between local sites as needed to provide backup coverage and operational support.
- Maintain accurate documentation, expense reporting, and adherence to service procedures.

- High school diploma or equivalent required.
- Minimum of 12 months of related experience in customer service, print services, mailroom, office support, or a similar service environment.
- Valid driver's license with a clean driving record required.
- Reliable transportation and ability to travel between locations required.
- Intermediate computer skills, including Microsoft Office, file management, and general office technology.
- Strong communication, problem-solving, organization, and customer service skills.
- Ability to work independently, adapt quickly, and support a fast-paced service environment.
- Professional, dependable, and team-oriented approach to client support.

Preferred Qualifications

- Prior experience with production print equipment, document scanning, or managed print services.
- Experience supporting professional client environments such as higher education, corporate offices, legal offices, or healthcare facilities.
- Basic troubleshooting experience with printers, copiers, scanners, or office equipment.