Client Service Coordinator

Client Service Coordinator

Portland, OR Group Physician Advisory Services (GPAS)

Job Type

Full-time

Description

Find your place at The Partners Group, a purpose-drivenpanymitted to making a difference in ourmunity through our work and inspiring others to do the same.

TPG's success is driven by a culture that values partnerships. We're looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates.

Are you ready to join an amazinganization that has won too many to list? Let's work together!

The Partners Group currently has a unique opportunity for a detail-driven client services and operations-support professional to join our team in Portland, OR as a Client Service Coordinator. This position is with our Group Physician Advisory Services (GPAS) division, a highly specialized consulting team focused exclusively on ancillary group benefits within the physician employer space.

How you will make an impact at TPG

As a Client Service Coordinator, you'll help bring structure, consistency, and clarity to how work gets done across our GPAS Client Services team. Byanizing workflows, maintaining documentation, and supporting key systems, you'll enable the team to deliver a seamless and reliable experience to both clients and internal partners. Your coordination during client implementations andplex scheduling needs will directly support timely execution and strong client relationships. Over time, your work will help scale operational efficiency as GPAS continues to evolve its processes and tools.

At TPG, we aremitted to providing a dynamic, team-oriented environment w employees thrive. Our GPAS team takes pride in delivering world-class service and tailored benefit solutions to clients, and we value professionals who bring expertise, innovation, and passion for client success.

This role is well suited for someone who finds satisfaction in creating order fromplexity, enjoys behind-the-scenes operational work, and takes pride in being a reliable partner others can count on.

A typical day in this role

Maintain and improve internal workflows, documentation, and standard operating procedures to ensure consistency across the team

Organize and manage Point content, including folder structure, naming conventions, and document quality

Support Salesforce-related efforts such as documenting workflows, assisting with testing, and guiding users

Coordinateplex client scheduling needs, managing calendars andmunication across multiple stakeholders

Assist with new client implementations byanizing data, tracking setup steps, and supporting internal coordination

Prepare and format presentation materials, templates, and visual assets while ensuring consistency with team standards

Key details

Location: Portland, Oregon; in-office with hybrid remote opportunities

Hours: 40 hours/week, Mon-Fri

Compensation: $60,000-65,000 annually (DOE); salaried non-exempt ($28.85-31.25/hour)

Physical Requirements: Ability to sit for long periods of time, ability tomunicate verbally and in writing, and ability to handle long periods of screen time.

Travel: Minimal, if any

Requirements

What you'll bring to the table

2+ years of experience in client services, project coordination, or a related support role

Proven ability to manage multiple priorities with stronganization, attention to detail, and follow-through

Proficiency in Microsoft Office Suite (including Outlook, PowerPoint, Word, and Excel), Canva, and AI tools

Strong verbal and writtenmunication skills, with the ability to clearly present information

Experience working with CRM or collaboration platforms such as Salesforce and Point

High school diploma required; bachelor's degree in a relevant field or equivalent professional experience preferred

What will make you really stand out

Experience supporting workflows, systems, or process documentation in a professional services environment

Familiarity with maintaining SOPs and improving process consistency across teams

Advanced PowerPoint skills or experience creating polished client-facing materials

Comfort adapting to evolving tools, systems, and processes while maintaininganization and structure

Why join The Partners Group?

At TPG, you'll be part of one of the largest independently owned insurance brokerages in the Pacific Northwest w collaboration, integrity, and a client-first mindset guide everything that we do. We foster a supportive, professional environment that values expertise, teamwork, and long-term growth - and we invest in our people so they can do their best work. This includes:

Aprehensive benefits package including generous Paid Time Off, Medical and Dental Insurance, Life and Disability Insurance, a Retirement plan, and employee ownership opportunities

Ongoing support & development, including Continuing Education and encouragement toward professional designations

A hybrid work schedule that supports flexibility while maintaining strong team connection

Community involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an Allpany holiday volunteer day

Commitment To Diversity

TPG promotes a culture of inclusion and ismitted to growing the diversity of our workforce. This is a place w all employees have the opportunity to achieve their goals and meet the needs of our clients and themunities we serve. Embracing and encouraging a diverse range of perspectives makes us stronger, smarter, and more effective. The sum of our individual differences drives our culture, reputation, and achievements.

If this sounds like the right fit for your skills and experience, we'd love to hear from you! Jumpstart the application using your resume. While a cover letter is not required, we'd love to learn why you're interested in the opportunity to join us!

PLEASE NOTE: We are not accepting applications or inquiries from external recruiters or staffing agencies. Direct applicants only.

The Partners Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,pensation and training.

We use E-Verify to confirm the identity and employment eligibility of all new hires.