Bilingual Customer Service/Order Entry Representative

Bilingual Customer Service/Order Entry Representative

LHH Recruitment is partnering with a manufacturing company in the West Valley of Phoenix who is in search of a contract Bilingual Customer Service/Order Entry Rep to join their team. This role is contract for right now, supporting a leave(expected to last 3-4 months), but there is potential to be kept on longer. This is fully onsite, Monday-Friday and is paying up to $22/hr.

Responsibilities

• Accurately enter customer orders into the company system
• Review orders for completeness and resolve discrepancies as needed
• Provide excellent customer service via phone and email in both English and Spanish
• Respond to customer inquiries regarding orders, product availability, pricing, and delivery status
• Coordinate with internal departments to ensure timely order fulfillment
• Maintain customer records and update account information as needed
• Process order changes, cancellations, and returns
• Track and follow up on open orders to ensure customer satisfaction
• Assist with administrative and data entry tasks as assigned

Qualifications

• Bilingual in Spanish and English (required)
• Previous experience in order entry, customer service, administrative support, or a related role
• Strong data entry skills with excellent attention to detail
• Comfortable handling a high volume of phone calls and emails
• Proficient with Microsoft Office, including Outlook and Excel
• Strong communication and problem-solving abilities
• Ability to prioritize tasks and work effectively in a fast-paced environment
• Reliable attendance and ability to work fully onsite Monday through Friday

Are you interested? Apply now!

Pay Details: $20.00 to $22.00 per hour

Search managed by: Cassandra Nienow

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.