Associate Account Manager - Mechanical Service

Overview Are you a natural relationship builder that values long term partnerships We are looking for a dedicated Associate Account Manager to join our Mechanical Service team The Associate Account Manager delivers exceptional service and assists with project coordination customer correspondence reporting billing and other tasks and works closely with Account Managers to ensure projects run smoothly while gaining experience in account management sales and the industry Responsibilities Provide administrative and operational support to Account Managers and customers ensuring smooth project execution and exceptional servicePrepare and deliver proposals for repairs and small projects under the direction of the Account ManagerExecute assigned components of projects includingCoordinate labor in partnership with the dispatch team and Labor ManagerPurchase and track equipment and materialsSecure required licensing permits and insuranceSchedule subcontractors and overseeing their engagementConduct project kickoff meetings with assigned techniciansComplete startup documentation and warranty registrationsPerform service deliverable reviews to confirm project standards are metMeet sales and gross profit goalsConduct site surveys collaborate with support staff to develop preventative maintenance proposals; coordinate labor resources with Dispatch Coordinators for optimal results and manage jobs as assignedRespond promptly to internal and external calls and emails to ensure maximum customer satisfaction and support sales effortsDevelop written scope proposals based on estimates including for repairs and small projectsBuild and maintain strong relationships with end users key contractors and engineers to support customer retention and satisfactionContribute to business growth by helping identify new customer opportunities and assisting in establishing new accountsApprove accounts payable and receivable items in a timely mannerPromote the companys full range of service offerings including mechanical plumbing electrical building automation fire and security systems and monitoring servicesParticipate in sales meetings project reviews and other required company meetingsAttend monthly safety lunches perform safety audits and support a Stay Safe cultureIdentify opportunities for process improvements and communicate recommendations to managementUse CRM to prepare proposals manage customer communications track sales activities forecast opportunities and prepare proposalsAll other duties as assignedRequirements High school diploma or GED required; Bachelors degree preferredPrevious experience in customer service project coordination sales or administrative roles is preferred; bonus consideration for those who have worked within the mechanical electrical or limited energy fieldsQualifications Highly organized with the ability to prioritize and manage competing customer needsProven ability to build and maintain strong trust based relationshipsSelf motivated and able to work effectively with minimal supervisionAbility to present to both internal and external groupsEager to learn and promote the companys full range of services and capabilitiesProficient in standard office software including Microsoft Office and Google applicationsStrong desire for professional growth with the ability to learn and retain technical informationWorking Conditions Performance of duties will be in the office at customer sites and job sites as neededAbility to stand or sit for extended periods of timeExposure to loud noise dirt and exposure to the elements are to be expected on job sites along with uneven ground bending kneeling twisting and climbing laddersstairsBenefits Perks and Pay Beyond the Industry StandardEgan supports team members and their families with comprehensive benefits From robust healthcare benefits and generous paid time off to flexible working options and career growth opportunities Egan is committed to providing a workplace that helps you thrive both personally and professionally Health and Well being in addition to medical dental vision insurance options flexible spending accounts life insurance short term or long term disability coverage youre offered comprehensive mental healthcare and support for you and your family Retirement Plan we offer robust retirement benefits with a 401k plan with company matching contribution and profit sharing Time Off Programs to help you recharge youll enjoy a generous PTO program and paid holidays Professional Development we support education or career growth by offering educational assistance and regular learning and development opportunities Paid Parental Leave utilize parental leave which allows for paid time off with a new child Rewards and Incentives we recognize your contributions through additional rewards or compensation that may include the lead incentive program and safety buck program Community Involvement our Beyond the Jobsite program supports causes in the communities in which we live and work through regular volunteer events to connect with each other and help those in need The benefits information listed above may not apply to union positions benefits for union roles are governed by applicable collective bargaining agreements nor part time and temporary roles View more information online about Egans investment in benefits for you LI Hybrid Salary 70000 per year base pay plus additional compensation through a commissionincentive program Position is eligible for an auto allowance and gas card Strong Culture Built on Values and Keeping PromisesAt Egan youll be part of a team that shares a passion for redefining the industry by setting a new standard of customer care Together well promote teamwork embrace innovation act with integrity pursue growth and prioritize safety Youll have the opportunity to grow and develop in a company committed to providing the growth and success youre looking for both for yourself and for the customers you serve Youll love being part of success shaped by the strength of our team which is enhanced by Solid history as a legacy leader in specialty contracting and system integration for over 80 yearsPrivate ownership and operations by employees who work in the company not a holding company or private equity firmEngaging leadership who prioritizes your safety your development and your impactA proven track record of employee retention and loyaltyFlexible and hybrid workplace models that prioritize collaboration and customer needsFrom general contractors and architects to building owners and facility engineers Egan collaborates throughout the entire construction or project process with the shared goal of maintaining best in class relationships with our internal teams customers and business partners At over 1000 employees occupying our offices and work sites we aim to ensure every project is done with quality craftsmanship integrity and an aggressive commitment to safety In fact were proud to be recognized as one of Americas Safest Companies for recurring years Application Instructions and Employment PracticesEgan Company will not discriminate against or harass any employee or application for employment because of race color creed religion national origin sex including pregnancy gender identity sexual orientation disability age genetic information including family medical history veteran status marital status familial status local human rights commission activity or status with regard to public assistance We do not accept application materials by mail or email except as a reasonable accommodation for qualified disabled applicants Individuals who are unable to use our online process due to a disability should email recruitingegancocom Creating and maintaining a safe and drug free working environment is important to all of us Employment with Egan requires successful completion of a pre employment drug screening We also participate in E Verify Egan reserves the right to hire any individual without legal or financial obligation on unwanted solicitations Any resume submitted to any employee of Egan without a prior signed search agreement will be considered unsolicited and the property of Egan No agency emails calls or solicitations will be accepted without a valid agreement