Client Services Representative

  • UL Solutions
  • Northbrook, Illinois
  • Full Time

Working with customers and assigned engineers, coordinate and schedule on site engineering evaluations to help regulatory authorities determine the compliance of a product, leading to approval of the installation. If you have:

  • Ability to work with a sense of urgency
  • Excellent customer service skills
  • Excellent written and verbal communication skills

  • Strong knowledge of Computer tools & software (Flex, Sales Force, Notes)

  • Strong organizational skills

  • Ability to project manage a large workload
  • Ability to multitask
  • Team Player

We would like to hear from you!

Join our Energy and Industrial Automation Field Evaluation Team and make a difference!

#LI-MB1

RESPONSIBILITIES
  • Communicates with clients, as directed.
  • Uses system software for document management, correspondence and file management.
  • Coordinate and compile client deliverables
  • Manage updates and dissemination of client documents, processes and related information in accordance with established governance and quality control principles
  • Perform data and submission monitoring, tracking, scheduling, analysis etc. as requested by management
  • Perform administrative maintenance and portal management for a variety of UL systems and databases as needed
  • Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices
  • Provides support to team members and assists on larger initiatives
  • Adheres to project and program governance (controls)
  • Helps to manage stakeholders communication
  • Performs other duties as directed
QUALIFICATIONS
  • Ability to work with a sense of urgency
  • Excellent communication skills
  • Knowledge of computer tools & software (Flex, Sales Force, Notes)
  • Strong organizational skills
  • Strong project management Skills
  • Ability to manage a large workload
  • Four years related work experience

What we offer:

  • Total Rewards : We understand compensation is an important factor as you consider the next step in your career . The estimated salary range for this position is $40000 to $52000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 5% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).
Job ID: 522958223
Originally Posted on: 5/29/2026

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