Customer Support Specialist

Back Share this job Share on Facebook Share on Whatsapp Share on LinkedIn Share on Twitter Share on Email Customer Support Specialist Type remote Location Canada, United States Engagement Permanent | Full Time Salary USD 42,000 - 72,000 / year remote Type Canada, United States Location Permanent | Full Time Engagement USD 42,000 - 72,000 / year Salary Apply Job Description 0X69CA4J8R The Role : As a Customer Support Specialist, you will be the first point of contact for our customers, providing exceptional service and support. You will work closely with our team to resolve customer inquiries and enhance their experience. Respond to customer inquiries via phone, email, and chat Resolve issues and provide solutions in a timely manner Document customer interactions and feedback Collaborate with other departments to improve service delivery Assist in the development of customer support resources Team Structure: You will be part of a dynamic customer support team, working alongside other specialists and reporting to the Customer Support Manager. Ideal Profile : The ideal candidate will possess a blend of technical and interpersonal skills. Experience in customer service or support Technical troubleshooting skills Familiarity with CRM software Excellent communication skills Problem-solving abilities Education: A high school diploma or equivalent is required; a degree in a related field is a plus. What's on Offer : We offer a competitive salary and benefits package, along with opportunities for professional growth and development. Comprehensive health benefits Flexible working hours Remote work options Supportive company culture Learning and development programs About InterDent Service Corporation InterDent is a dental service organization with over 150 affiliated dental offices serving over one million patients each year. Gentle Dental, its principal brand, provides high-quality comprehensive care including general dentistry, orthodontics, periodontics, endodontics, pedodontics, prosthodontics, and oral surgery. Headquartered in Inglewood California and Vancouver Washington, InterDent has practices in 8 western States under the brands Gentle Dental, Smile Keepers Dental, and Dedicated Dental. Gentle Dental offers a multi-tiered professional career path for its affiliated practitioners. The company operates a Clinical Leadership Board (CLB) responsible for providing clinical support and guidance to ensure and continuously improve the high quality of dental care provided in the Gentle Dental Affiliated Practices and assists in the continued development of Gentle Dental Affiliated practitioners Gentle Dental is committed to providing patients with: Respect and compassion Open communication High-quality and affordable dental care Comfortable offices and treatments Convenience in location, scheduling, and financing Website LinkedIn Introduce talent or Refer a Friend/Colleague If this role aligns with someone in your professional network, we invite you to refer them. Referral & Agency Submission Share this job Share on Facebook Share on Whatsapp Share on LinkedIn Share on Twitter Share on Email