OUSAA Customer Service & Program Assistant

OUSAA Customer Service & Program Assistant

Appointment Type:
Student Employee

Job Location:
Corvallis

Position Appointment Percent:
100

Appointment Basis:
12

Pay Method:
Hourly

Pay Period:
16th - 15th of the following month

Pay Date:
Last working day of the month

Remote or Hybrid option?:

Min Hourly Rate:
$15.05 (Standard); $14.05 (Non-Urban); $16.30 (Portland Metro)

Max Hourly Rate:
$17.50 (Standard); $17.00 (Non-Urban); $18.50 (Portland Metro)

Position Summary:
This recruitment will be used to fill one (1) part-time student clerical position for the Alumni Association at Oregon State University ( OSU ).

The OSU Alumni Association is seeking a high-energy student assistant to support our customer service and the alumni membership teams. The position reports to the Director II, Administrative Operations.

Transferable Skill Development:
OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers ( NACE ) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below:

Communication, Teamwork, and Professionalism.

Position Duties:

• Customer service: answering phones, greeting customers, answering email inquiries
• Data entry and looking up information CRM
• Scan and copy documents
• Updating information on web pages
• Create and schedule social media posts
• Pack supply boxes for events
• Prepare name tags and materials for events
• Run campus errands
• Supply inventory
• Occasionally assist at alumni events: handing out name tags, greeting guests
• Preparing membership and travel mailings, including using Excel/Word for mail merges, adhering labels to envelopes
• Data entry
• Record reconciliation
• Respond to member inquiries and requests via phone, email, and written correspondence
• Other duties as necessary

Minimum Qualifications:
Full Employment Eligibility Requirements can be found here:

• Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
• Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
• Must meet the applicable minimal enrollment standard
  • High School student: Regularly enrolled in a high school or participating in a home-schooling program
  • Undergraduate and post-baccalaureate student: 6 credit hours per term
  • Undergraduate international student: 12 credit hours per term*
  • Graduate student officially admitted to Graduate School: 5 credit hours per term
  • Graduate international student officially admitted to Graduate School: 9 credit hours per term*

*International students may be allowed to carry fewer hours than specified above and still be considered full-time by the United States Citizenship and Immigration Services ( USCIS ). A reduced course load is approved by the Office of International Services ( OIS ), and must be provided to the Student Employment Center.

Additional Required Qualifications:

Preferred (Special) Qualifications:

• Enrolled OSU student
• Attention to detail
• Organized
• Good communication skills
• Enjoys interacting with people and providing customer service
• Reliable
• Ability to ensure confidentiality of data
• Microsoft office skills
• Passion for supporting the university and alumni association mission

Working Conditions / Work Schedule:

Posting Detail Information Posting Number:
P13205SE

Number of Vacancies:
1

Anticipated Appointment Begin Date :
05/21/2026

Anticipated Appointment End Date:
05/31/2026

Posting Date:
05/21/2026

Full Consideration Date:
06/04/2026

Closing Date:
06/04/2026

Indicate how you intend to recruit for this search:
Competitive / Student - open to ALL qualified/eligible students

Special Instructions to Applicants :
When applying you will be required to attach the following electronic documents:

• A Resume
• A Cover Letter

For additional information please contact: Lindsey Miller at ...

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

Note: All job offers are contingent upon Human Resources final approval