Customer Service Team Member

Customer Service / Cashier Team Member (Front of House)

Full-Time & Part-Time Available

Starting at $14/hr for Full-Time Availability

Looking for a job that works around your life, helps you grow, and gives you more than just a paycheck?

At Chick-fil-A, you'll join a fast-paced, team-oriented environment where you can build valuable customer service and hospitality skills, create meaningful connections, and grow personally and professionally.

As a Front of House Team Member, you'll help create an exceptional guest experience through the front counter, drive-thru, dining room, and mobile order experience. Whether you have previous restaurant, cashier, hospitality, food service, or customer service experience - or are just getting started - we provide paid training, leadership development, and opportunities for long-term growth within Chick-fil-A.

Why People Love Working Here

• Free employee meals every shift: Save money on groceries and never worry about packing food for work.
• Sundays off - every week: A guaranteed day for family, friends, church, sports, schoolwork, or simply recharging.
• Flexible scheduling: We work with school schedules, extracurriculars, family responsibilities, and other commitments.
• Leadership Development Program: This location offers a structured Leadership Development Program for individuals interested in growing their leadership skills and pursuing future advancement opportunities within Chick-fil-A.
• Scholarship opportunities: Additional opportunities to help support your future educational and career goals.
• Health insurance, PTO & 401(k) for eligible full-time team members: Benefits that help support your future and your family.
• Paid training: No experience required. We'll teach you everything you need to know.
• A positive, team-oriented environment: Work alongside friends who encourage, support, and challenge each other to grow.

What You'll Do

• Provide excellent customer service while taking guest orders accurately and efficiently at the front counter or drive-thru using registers or iPads
• Deliver dine-in and mobile orders promptly and courteously
• Maintain a clean, organized, and stocked restaurant environment
• Assist with cleaning and restocking during non-peak hours
• Work in a fast-paced, team-oriented restaurant environment
• Cross-train in Front of House and Back of House support positions, including food preparation, fryer, grill, and additional stations as needed

Shift Availability

• Must have Saturday availability.

Qualifications & Skills

• No experience required
• Strong customer service and communication skills
• Positive attitude and strong work ethic
• Dependable, adaptable, and team-oriented
• Comfortable working in a fast-paced environment under pressure
• Must be able to communicate and write effectively in English
• Comfortable standing for extended periods and working in various weather conditions
• Able to lift up to 40 pounds
• Confident money handling skills preferred
• Must comply with Chick-fil-A professional appearance guidelines, including no tattoos on the face, neck, or behind the ears

More Than Just a Job

Many Team Members begin here looking for a flexible schedule and steady income, but end up gaining leadership skills, lifelong friendships, confidence, and growth opportunities they never expected.

If you're looking for a positive environment where people genuinely care about your growth and success, we'd love to meet you.

Apply today! Qualified applicants will typically be contacted within 1-3 business days regarding next steps. Please do not contact the store directly.

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Our Chick-fil-A restaurants are locally owned and operated by independent, franchised Operator who invests in the future of Team Members and gives back to the Roanoke community.