Customer Service Agent - Swedish Speaking

Betsson Group ar ett ledande foretag inom onlinespel som verkar i over 20 lander varlden over och erbjuder ett brett utbud av onlinespelprodukter sasom sportsbetting, casinospel, poker och bingo. Foretaget grundades 1963 och har varit en pionjar inom onlinespelindustrin sedan det lanserade sin forsta online-bokmaker ar 2002. Betsson ar dedikerade till att erbjuda den basta Continued

Operations Malta

Betsson Group ar ett ledande foretag inom onlinespel som verkar i over 20 lander varlden over och erbjuder ett brett utbud av onlinespelprodukter sasom sportsbetting, casinospel, poker och bingo. Foretaget grundades 1963 och har varit en pionjar inom onlinespelindustrin sedan det lanserade sin forsta online-bokmaker ar 2002. Betsson ar dedikerade till att erbjuda den basta kundupplevelsen i branschen och har vunnit flera priser for sitt atagande for excellens.

Betsson har sitt huvudkontor i Stockholm, Sverige, och sysselsatter over 2 000 personer pa sina olika kontor varlden over. Foretaget ar licensierat av flera regleringsmyndigheter och ar engagerade i ansvarsfulla spelpolicyer.

Role:

Rollen som kundtjanstagent hos Betsson Group innebar att hjalpa svenska och engelsktalande kunder via e-post, chatt och telefon. Denna roll kraver starka kommunikationsfardigheter, formaga att hantera flera uppgifter samtidigt och god tidsplanering.

Kundtjanstagenterna ansvarar for att oversatta marknadsforingstexter och undersokningar samt hantera kundkonton i enlighet med ansvarsfullt spelande. Betsson Group erbjuder en mangkulturell och vanlig arbetsmiljo som uppmuntrar anstallda att utveckla sina fardigheter och kunskaper inom iGaming-industrin. Kundtjanstrollen ar avgorande for att leverera den basta mojliga kundupplevelsen.

Ansvarsomraden:

• Hjalpa svenska och engelsktalande kunder via e-post, chatt och telefon
• Samarbeta med ditt team for att uppna hogsta kundnojdhet och andra KPI:er
• Oversatta marknadsforingstexter och kundundersokningar till ditt lokala sprak
• Hantera kundkonton
• Folja foretagets policys och riktlinjer for spelarsakerhet, skydd och ansvarsfullt spelande

Krav:

• Starka kommunikationsfardigheter pa svenska och engelska, bade skriftligt och muntligt
• Kunskaper i Microsoft Office
• Bakgrund inom kundtjanst (ansikte mot ansikte, online eller via telefonsamtal)
• Formaga att hantera flera uppgifter samtidigt och effektiv tidsplanering
• Ytterligare sprakkunskaper ses som en fordel

Formaner:

Vi erbjuder en rad spannande formaner till vara anstallda, inklusive:

Lunch pa plats mellan mandag och fredag

Valbefinnande-ersattning per ar

Arbeta hemifran-ersattning

Hybridmodell

2 veckors fjarrarbete (utomlands)

Andra utokade ledighetsperioder (sorgeledighet, studier, foraldraledighet, servicear, brollopsledighet)

Milstolpsfodelsedag

Privat sjukforsakring

Tillfallig total arbetsoformaga & personskade-forsakringar

Livs- och foretagsreseforsakring

Rabatter hos lokala foretag pa Malta

Valfri pensionsplan

Flyttningspaket (flygbiljetter, 4 veckors gratis boende, kontantbonus)

Bra att veta:

• Startdatum: Varannan vecka, utbildning tillhandahalls
• Lon: Grundlon + bonusprogram
• Arbetstid pa skiftbasis
• Plats: Malta, St Julians

Ga med i vart team pa Betsson och bli en del av en dynamisk och belonande arbetskultur som vardesatter din tillvaxt och utveckling. Ansok nu och ta det forsta steget mot en givande karriar inom iGaming-industrin.

Apply Here

First Name *

Last Name *

Email *

Phone Number *

Resume *

Cover Letter

LinkedIn Profile

Do you speak Swedish at a native level? *

Do you currently have the legal right to work in the European Union? *

Website

Would you need to relocate in order to perform this role? *

What is your desired annual gross salary?

What is your earliest possible start date? *

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